Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Marissa Canzian

Acworth,GA

Summary

Customer-focused with solid understanding of service standards. Experienced providing quality recommendations and solutions to meet customer needs and exceed expectations. Committed to service and customer experience initiatives driving strong sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

The Stingray Allstars
Marietta, GA
10.2018 - Current
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.

Sales Associate

American Eagle Outfitters, Inc
Pittsburgh, PA
10.2016 - 04.2018
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Bachelors in Science of Nursing

Kennesaw State University
Kennesaw, GA
08-2024

High School Diploma -

Vincentian Academy
Pittsburgh, PA
05-2019

Skills

  • Excellent Communication
  • Organization
  • Friendly, Positive Attitude
  • Active Listening
  • Customer Relations

Accomplishments

  • Current GPA of 3.45

Certification

  • CPR Certification earned
  • BLS Certification earned

References

References available upon request.

Timeline

Sales Associate

The Stingray Allstars
10.2018 - Current

Sales Associate

American Eagle Outfitters, Inc
10.2016 - 04.2018

Bachelors in Science of Nursing

Kennesaw State University

High School Diploma -

Vincentian Academy

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Marissa Canzian