Marissa Castillo

Provide customer service to residents with respect and compassion. Monitoring residents in and out of building and communicating appropriately with the proper team members. Answer telephones, greet guests.

• Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
• Used equipment properly to avoid workplace hazards or injuries.

Labeled, packaged, Documented daily work.

• Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
• Assisted in catering as needed
• Monitored inventory levels to prevent stock shortages during peak service hours or special events.

• Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
• Introduced new workflow methods that improved overall employee productivity within the kitchen.
• Completing daily production check list and reporting on performance to the management team.

• Determine daily needs and ensure efficiency of all kitchen jobs.
• Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
• Supported kitchen staff with various tasks, such as food prep, dishwashing, and restocking supplies, ensuring smooth daily operations.
• Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.

• Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
• Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.