Marissa DeCristofaro
Rio Linda,CA.
Summary
Second Lieutenant in the United States Army Reserves with over 4 years of professional military training. Extensive skills and knowledge in leadership, team building, and problem-solving. Dedicated to the mission of the organization while striving to put maximum effort into all tasks assigned. Equipped with an eagerness to learn new skills and ensure success.
Overview
4
4
years of professional experience
Work History
Associate Account Manager
Interwest Insurance Services
07.2023 - Current
- Anticipated clients' needs by staying in touch on regular basis.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Maintained consistent and continuous communication with over 100 assigned clients, including tasks related to new business setup and applications, renewal applications, and marketing
- Engaged in service process in tandem with Broker or experienced Account Manager to successfully support clients by establishing best practices and meeting service expectations of clients
SMP Cadet/ Platoon Leader
US Army Reserves, B. T. Collins U.S. Army Reserve Center
08.2019 - Current
- Attend monthly battle assembly
- Assist in S-3 supply inventory
- Assist in set up and take down of training classes
- Participate in various training courses
- Mentored new personnel to complete tasks accurately by being knowledgeable of laws and procedures.
- Conducted physical training to keep fit and perform job duties productively.
Battalion AS-1
Sac State Army ROTC
01.2023 - 05.2023
- Offered assistance in implementing and developing training programs.
- Handled administrative requirements, maintained records and submitted operational reports for over 70 cadets.
- Planned and coordinated tactical movements of personnel and equipment.
Battalion S-3
Sac State Army ROTC
06.2022 - 12.2022
- Hosting weekly training meetings
- Handled administrative requirements, maintained records, and submitted operational reports.
- Developed and implemented plans to reduce risk to over 70 cadets and their equipment during tactical operations between UC Davis and Sacramento State Army ROTC.
- Directed tactical operations in complex and challenging environments.
- Coordinated activities of subordinate personnel to support mission success.
Administrative Assistant
Sacramento Area Electrical Training Center
06.2020 - 01.2021
- Creation of Training Manual
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted development and implementation of new administrative procedures.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Arts - Psychology
California State University Sacramento
Sacramento, CA05.2023
High School Diploma -
Rio Linda High School
Sacramento, CA06.2019
Skills
- Workload Prioritization
- Physical Fitness
- Reading Comprehension
- Microsoft Office
- Time Management
- Critical Thinking
- Personnel Training
- Team building
- Problem-Solving
- Self-Motivated
Accomplishments
- Graduated Cum Laude
- American Legion Academics Medal
- Cadet Summer Training Graduate
- Deans List 2020-2023
- Property & Casualty License
Timeline
Associate Account Manager
Interwest Insurance Services
07.2023 - Current
Battalion AS-1
Sac State Army ROTC
01.2023 - 05.2023
Battalion S-3
Sac State Army ROTC
06.2022 - 12.2022
Administrative Assistant
Sacramento Area Electrical Training Center
06.2020 - 01.2021
SMP Cadet/ Platoon Leader
US Army Reserves, B. T. Collins U.S. Army Reserve Center
08.2019 - Current
Bachelor of Arts - Psychology
California State University Sacramento
High School Diploma -
Rio Linda High School
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