Summary
Overview
Work History
Education
Skills
Certification
Volunteering
Timeline
Hi, I’m

Marissa DeJesus

Vermont, MA & NY
Marissa DeJesus

Summary

I am currently a trusted keyholder and sales associate for Mystic World in Saratoga Springs, NY. I am passionate about helping people & love connecting with my community. With background and interest in healthcare, I am eager to explore the industry. My past experience in caregiving makes me the perfect addition to any team environment. I'm engaging, dedicated, & skilled in problem-solving while working under pressure.

Overview

4
years of professional experience
1
Certification

Work History

Mystic World

Retail Keyholder and Sales Associate
01.2023 - Current

Job overview

  • Greeted customers and helped with product questions, selections, purchases, item locating, and joining rewards programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked and tagged merchandise, clearly labeling items, and arranging according to size or color.
  • Opened and closed store independently and prepared nightly bank drop for manager.

The Benmarl Winery

Wine Server
09.2022 - 11.2022

Job overview

  • Greeted new customers, discussed specials, took drink orders, and served alcoholic beverages in bar environment.
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Applied comprehensive knowledge of wine to increase daily beverage sales.
  • Maintained accuracy and efficiency when processing sales transactions.

Green Mountain Concessions

Concessions Worker
08.2021 - 10.2021

Job overview

  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Responded to customer complaints to help resolve issues.
  • Handled cash and processed payments, sorting bills and maintaining records of transactions.

Bayada

Home Health Aide
03.2020 - 08.2021

Job overview

  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.

The Centers For Living And Rehabilitation

Licensed Nursing Assistant
08.2020 - 05.2021

Job overview

  • Facilitated personal hygiene management, feeding, ambulation and other activities of daily living.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Worked flexible hours; night, weekend, and holiday shifts.

Loris Gifts

Retail Keyholder and Sales Associate
04.2019 - 07.2020

Job overview

  • Greeted customers and helped with product questions, selections, purchases, item locating, and joining rewards programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked and tagged merchandise, clearly labeling items, and arranging according to size or color.
  • Opened and closed store independently and prepared nightly bank drop for manager.

American Honey Salon

Receptionist
08.2018 - 10.2018

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

The Publyk House

Restaurant Busser
08.2016 - 10.2016

Job overview

  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Education

Mildred Elley
Pittsfield, MA

from Practical Nursing
2023

University Overview

Bryant And Stratton College
Albany, NY

from Certified Phlebotomy Technician (CPT)
11.2021

University Overview

Community College of Vermont
Bennington, VT

from Pre Requisites
04.2020

University Overview

Mount Anthony Union High School
Bennington, VT

High School Diploma
06.2019

University Overview

Skills

Quick learner

Detail oriented

Records Management

Patient Care and Safety

Multitasking

Loss prevention training

Problem-solving

Adaptability

Critical thinking

Team Leadership

Customer-focused

Energetic self-starter

Certification

  • Licensed Nursing Assistant (LNA) - 2020
  • Certified Phlebotomy Technician (CPT) - 2021
  • CPR, BLS / AED certified - 2013, 2020, 2022 (Last Renewed)

Volunteering

Volunteering
  • Girl Scouts
  • Green Mountain Cadets
  • Dance Teacher Assistant
  • Chorus Teacher Assistant
  • Green Mountain Music Camp
  • Sacred Heart St. Francis de Sales church
  • Green Mountain Christian Center

Timeline

Retail Keyholder and Sales Associate
Mystic World
01.2023 - Current
Wine Server
The Benmarl Winery
09.2022 - 11.2022
Concessions Worker
Green Mountain Concessions
08.2021 - 10.2021
Licensed Nursing Assistant
The Centers For Living And Rehabilitation
08.2020 - 05.2021
Home Health Aide
Bayada
03.2020 - 08.2021
Retail Keyholder and Sales Associate
Loris Gifts
04.2019 - 07.2020
Receptionist
American Honey Salon
08.2018 - 10.2018
Restaurant Busser
The Publyk House
08.2016 - 10.2016
Mildred Elley
from Practical Nursing
Bryant And Stratton College
from Certified Phlebotomy Technician (CPT)
Community College of Vermont
from Pre Requisites
Mount Anthony Union High School
High School Diploma
Marissa DeJesus