Miguel E. Ortega Duran
Bronx,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate - Keyholder
Sunglass Hut 5th Ave Flagship Store
New York City, NY
03.2023 - Current
- Connected with clients to inform them about products, finalizing sales transactions that consistently exceeded $9,000 monthly sales target
- Coached and led 5+ diverse sales associates, enhancing sales volume, customer service quality, and adherence to company standards
- Organize all visual standards and store merchandise to efficiently market targeted products to increase sales volume
- Processed payments, maintained cash registers, and made daily deposits, safeguarding over $1,000 and ensuring accurate financial management
- Collaborate closely with Supervisors to execute outbound shipments to other branches and distribute in-store shipments to clients
Tech Sales Specialist
Target
Bronx, NY
02.2020 - 03.2023
- Showcased product features and explained technical specifications to clients to achieve at least $400 in sales daily.
- Engaged with 50+ customers daily in a friendly manner to understand their needs and provided exceptional customer service
- Collaborated closely with Supervisors to conduct weekly marketing operations to promote targeted products
- Maintained an efficient inventory operation by restocking shelves daily and auditing backstock products
- Facilitated organization of electronic items by efficiently moving and arranging palettes to optimize workspace.
Education
Associate of Science - Business Finance And Banking
Bourough of Manhattan Community College
New York, NY09-2028
Computer Graphics Technology Program
Alfred E. Smith Career & Technical High School
Bronx, NY06-2019
Skills
- Technical: Microsoft Excel, PowerPoint, Visual Merchandising, Google Sheets
- Interests: Customer Engagement, Graphic Design
- Quick learner
- Coaching and mentoring
- Store Presentation
- Problem solving
- Punctual
- Sale analytics
- Inventory control
- Task prioritization
LEADERSHIP ACTIVITIES
- The Drone Club Bronx, NY Founding Member Jan. 2017 - June 2019
- Introduced the club idea and established in collaboration with a teacher to learn, teach, and practice racing and photography drones
Timeline
Sales Associate - Keyholder
Sunglass Hut 5th Ave Flagship Store
03.2023 - Current
Tech Sales Specialist
Target
02.2020 - 03.2023
Associate of Science - Business Finance And Banking
Bourough of Manhattan Community College
Computer Graphics Technology Program
Alfred E. Smith Career & Technical High School