Marissa Devilla
Brooklyn
Summary
Experienced with over 8 years as a Medical Assistant recognized for strong attention to detail and teamwork. Proficient in managing patient flow, adhering to compliance standards, and enhancing patient education to improve treatment outcomes.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Breakthrough Orthopedics
Brooklyn
06.2018 - Current
- Assisted physicians with patient examinations and medical procedures.
- Coordinated patient scheduling and appointments to enhance clinic workflow and reduce patient wait times.
- Collected, processed, and analyzed laboratory specimens for tests.
- Educated patients on treatment plans and medication instructions, promoting adherence and improving health outcomes.
- Supported front desk operations by handling patient inquiries and check-ins.
- Ensured compliance with healthcare regulations and safety protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Contributed to team meetings focused on workflow improvements and strategies to enhance patient care delivery.
- Ordered medical supplies, tracked inventory levels, and restocked exam rooms.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Managed patient inquiries and appointment scheduling to ensure smooth operations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
Practice Support Assistant
Beth Israel Medical Center
Brooklyn
01.2011 - 07.2011
- Escorted patients to examination rooms and prepared them for physician consultations, ensuring a smooth patient flow.
- Interviewed patients to gather medical information and measure vital signs, weight, and height for accurate health assessments.i
- Interviewed patients to obtain medical information and measure vital signs, weight, and height.
- Greet patients when they arrive at the office and provide them with any necessary paperwork or other information.
- Direct patients to the lab area for scheduled blood work and other testing.
Education
Medical Office Assistant - Health Information Technology
Franklin Career Institute
Brooklyn03-2009
Skills
- Patient care
- Vital signs monitoring
- Patient assessments
- Patient education
- Electronic health records
- Medical terminology
- Specimen processing
- Compliance standards
- Medical billing
- Insurance claims
- Check-in coordination
- Patient scheduling
- Inventory management
- Inventory and supply management
- Stocking supplies
- Diagnostic testing assistance
- Suture removal
- Simple dressings
- Orthopedic splints
- Proper sterilization techniques
- Patient-handling equipment
- Clinical trial support
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Team collaboration
- Customer service
- Maintaining confidentiality
- Patient relations
- Needs assessments
- Medical supply inventory
Timeline
Medical Assistant
Breakthrough Orthopedics
06.2018 - Current
Practice Support Assistant
Beth Israel Medical Center
01.2011 - 07.2011
Medical Office Assistant - Health Information Technology
Franklin Career Institute