Marissa Durham
New Albany,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Computer Streaming
Twitch
03.2019 - Current
- Collaborated with team members in creating innovative solutions to improve overall commuter experience.
Election Assistant
City Of Racine
02.2018 - 04.2023
- Enhanced voter experience by providing accurate information regarding voting procedures and locations.
- Assisted in the smooth operation of polling stations by setting up polling e-books.
- Ensured efficient voter registration process by verifying eligibility and maintaining accurate records.
- Streamlined ballot counting procedure with meticulous attention to detail, resulting in timely reporting of results.
Customer Service Representative
T-Shirts Inc.
04.2014 - 08.2018
- Provided primary customer support to internal and external customers.
- Sought ways to improve processes and services provided.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
Gateway High School
Racine, WISkills
- Voter Assistance
- Polling station setup
- Meeting Coordination
- Microsoft Office
- Customer Communication
- Data Entry
- Equipment Troubleshooting
- Problem-Solving
- Staff Training
- Information Processing
- Professional and mature
- Organizational Skills
- Customer Service
- Excellent Communication
- Supervision and leadership
- Networking
- Cultural Awareness
- Analytical and Critical Thinking
- Problem Resolution
- Google Drive
Timeline
Computer Streaming
Twitch
03.2019 - Current
Election Assistant
City Of Racine
02.2018 - 04.2023
Customer Service Representative
T-Shirts Inc.
04.2014 - 08.2018
High School Diploma -
Gateway High School