MARISSA FLORES
Deer Park,Texas
Summary
Reliable Medical Support professional with 4 years of experience in the clinical office. I’m eager to help my team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Known for adaptability, creativity, and results-oriented mindset. Expertly assist with office operations and physician support by gathering patient information, performing allergy testing and assisting with treatments. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Medical Assistant/TRAINER
Aspire Allergy & Sinus
Webster, TX
09.2021 - Current
- Administered allergy testing and conducted patient assessments to ensure accurate diagnosis and treatment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient spirometry.
Group Leader
Santa Fe Independent School District
Santa Fe, TX
03.2020 - 09.2021
- - EXCELLENT AGE APPROPRIATE COMMUNICATION
- - ABILITY TO PLAN, DESIGN, IMPLEMENT, AND LEAD EDUCATIONAL ACTIVITIES
- - PROVIDED TIME EFFICIENT DECISION MAKING AND PROBLEM SOLVING
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led curriculum development initiatives to enhance student engagement and learning outcomes.
Medical Assistant Externship
UTMB Angleton Danbury Campus
Angleton, TX
05.2021 - 06.2021
- 160 hours, May 24, 2021 - June 25, 2021.
- PEDIATRICS – MOST HOURS COMPLETED
- - NEWBORN SCREENINGS
- - INJECTIONS (ARMS AND THIGHS)
- - TAKING VITAL SIGNS OF ALL AGES
- - EST. WELL CHILD PREVENTIVE CHECKUPS
- - BILI LEVEL CHECKS
- - FAMILIARIZED WITH ALL DIFFERENT TYPES OF VISIT SCREENINGS
- - FAMILIARIZED WITH EPIC
- - MAINTAINED AND CLEANED EXAM ROOMS AND EQUIPMENT AFTER EACH USE
- ADULT PRIMARY CARE
- - TAKING ADULT VITAL SIGNS
- - REVIEWING MEDICATIONS WITH PATIENTS
- - POCT URINE
- - FAMILIARIZED WITH EPIC
- - MAINTAINED AND CLEANED EXAM ROOMS AND EQUIPMENT AFTER EACH USE
- CARDIOLOGY
- - TAKING ADULT VITAL SIGNS
- - PREFORMED EKGS
- LAB
- - OBSERVATION OF BLOOD DRAWS
- - HANDS ON: FELT AND FOUND THE DIFFERENT VEINS ON DIFFERENT TYPES OF PATIENTS
- - FAMILIARIZED WITH THE PREPARATION PROCESS
Child Care Provider
Arcadia First Baptist Church
Santa Fe, TX
04.2016 - 05.2021
- - ABILITY TO PROVIDE AFFECTION, SECURITY, AND COMFORT
- - PROVIDING INSTRUCTIONS TO CHILDREN
- - ABILITY TO PLAN, DESIGN, IMPLEMENT, AND LEAD EDUCATIONAL ACTIVITIES
- - PROVIDED TIME EFFICIENT DECISION MAKING AND PROBLEM SOLVING
Education
Associates - Health Science
Alvin Community College
Alvin, TX05.2022
Clinical Medical Assistant Program
Alvin Community College
Alvin, TX06.2021
Vocational Nursing Program
Alvin Community College
Alvin, TX09.2023
Skills
- ACTIVE LISTENER
- INTERPERSONAL SKILLS
- VITAL SIGNS
- PATIENT SCHEDULING
- TIME MANAGEMENT
- MAINTAINS HIPAA GUIDELINES
- BLS CERTIFIED
- ORGANIZATION
- COMMUNICATION SKILLS
- DIRECT PATIENT CARE
Timeline
Medical Assistant/TRAINER
Aspire Allergy & Sinus
09.2021 - Current
Medical Assistant Externship
UTMB Angleton Danbury Campus
05.2021 - 06.2021
Group Leader
Santa Fe Independent School District
03.2020 - 09.2021
Child Care Provider
Arcadia First Baptist Church
04.2016 - 05.2021
Associates - Health Science
Alvin Community College
Clinical Medical Assistant Program
Alvin Community College
Vocational Nursing Program
Alvin Community College