Marissa Freeman

• Overseeing and maintaining advertising and promotional campaigns.
• Completing payroll for each event.
• Streamlining communication between staff and visitors.
• Answering inquiries.
• Maintaining filing and data systems.
• Greeting customers.
• Answering phone calls and emails to provide information, resulting in effective business correspondence.
• Responds effectively to sensitive inquiries, or complaints.
• Creates spreadsheets in Microsoft Excel for record-keeping and reporting.

Spent sixteen years parenting my two daughters. I was very involved in their schools and our community during that time.

• Served as the school PTO Vice-President for 3 years.
• Served as the school PTO President for 3 years.
• Served as the school PTO treasurer for 3 years.
• Served on two schools' Advisory boards for a total of 8 years.
• Served as a Mentor

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Placed orders and answered customer questions through email and over phone to maximize customer service.
• Monitored customer order process and addressed customer issues.
• Relayed information between drivers and recipients regarding ETA and potential delays.
• Managed paperwork and necessary information required for client shipments.
• Determined order priorities and communicated with warehouse staff to facilitate timely completion of orders.

• Researched sources of supply and services to maintain flexibility, high quality, and competitive pricing.
• Maintained supplier relationships to improve lead time, cost, and quality.
• Tracked and approved procurement plans and inventory levels.
• Reviewed work order demand from MRP to support company requirements.
• Worked with suppliers to expedite open purchase orders and shipments in transit.

• Worked with purchasing group to resolve purchase order matching issues.
• Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
• Problem-solved accounts payable questions on behalf of internal team members, management, and vendors.
• Handled high-volume invoice processing with minimal supervision.
• Interfaced and responded to inquiries to correct accounts payable discrepancies.
• Negotiated payment terms and discounts with vendors, proposing options for payment methods.

• Interfaced and responded to inquiries to correct accounts payable discrepancies.
• Worked with purchasing group to resolve purchase order matching issues.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.