Marissa Gamez
Grand Prairie
Summary
Passionate about learning and eager to grow with in the company.
Overview
7
7
years of professional experience
Work History
Bartender, Trainer
Olive Garden
Dallas
08.2022 - Current
- Maintained cleanliness and organization of the bar area ensuring with company standards and policies
- Handled cash registers, processed payments, and maintained accurate cash handling and transactions.
- Took food and beverage orders while providing excellent customer service in a fast-paced, high-volume environment,
- Maintained knowledge of the menu, including ingredients
- Managed multiple tables at once while prioritizing tasks to meet customer needs
Leasing Agent
MacArthur Ridge Apartments
08.2021 - 01.2022
- Coordinate move ins & move outs
- Submit maintenance service requests for residents through YARDI
- Answer incoming calls related to sales for prospective residents or services for our current residents
- Collect rent payments and deposits
- Organizes and files lease paperwork, reports, ect
- Inspects make ready and made sure they were fully ready
- Weekly market surveys
- Trained in YARDI, CRM, BLUEMOON, TRANSUNION
- Acknowledge and always follow the fair housing law
- Take prospects of tours and follow up
- Responding to all prospect calls, walk-in visits, and internet inquiries
- Made sure new and renewals contracts would get signed by the deadlines
Host
Hyatt Place
01.2021 - 07.2021
- Greet and register guests in a high volume hotel using Colleague and Opera system
- Balance 5,000-10,000 nightly, and create reports to ensure accurate accounting of all transactions
- Check-in guests that booked through 3rd parties, and route correctly
- Engage with guest while guaranteeing excellent customer service and meeting their accommodations
- Remember names and faces of guests making their stay more personal
- Trained checking in/out guests, and night audit
Leader / Trainer
Ship-N-Mail
09.2018 - 02.2019
- Open the store & get ready for the day
- Create a shipping label
- Fax papers, print copies, contact customers for billing
- Order office supply
- Record and balance cash receipts and prepare cash deposits
- Manage a very busy environment; working alone
Skills
- Communication skills
- Attention to detail
- Trained in YARDI, RENT CAFE, TRANSUNION,
- Time management
- Health and safety compliance
- Hospitality and guest service
Timeline
Bartender, Trainer
Olive Garden
08.2022 - Current
Leasing Agent
MacArthur Ridge Apartments
08.2021 - 01.2022
Host
Hyatt Place
01.2021 - 07.2021
Leader / Trainer
Ship-N-Mail
09.2018 - 02.2019