Marissa Hastings
Las Vegas,NV
Summary
Hardworking Guest Room Attendant with excellent housekeeping and maintenance skills. Versatile worker performs various cleaning tasks such as vacuuming carpets, replacing towels and linens and disposing of waste. Experienced with interacting with customers and cleaning common areas and hallways.
Hardworking GRA with energetic personality and strong cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.
Overview
3
3
years of professional experience
Work History
Guest Room Attendant
Trump International Hotel
Las Vegas, NV
01.2024 - Current
- Making beds
- Cleaning rooms
- Addressed guest complaints promptly and professionally.
- Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.
- Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
- Maintained a professional appearance while on duty by adhering to uniform standards.
- Disinfected surfaces regularly using appropriate cleaning materials.
Cook
Chic-Fil-A
Las Vegas, NV
11.2021 - 03.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Set up and performed initial prep work for soups, sauces and salads.
Crew Member
Jack in the Box
Bakersfield, CA
07.2021 - 11.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
Education
North High School
Bakersfield, CA06-2021
Skills
- Guest Relations
- Basic maintenance
- Housekeeping
- Work Prioritization
- Stress Tolerance
- Professional Appearance
- Teamwork
Timeline
Guest Room Attendant
Trump International Hotel
01.2024 - Current
Cook
Chic-Fil-A
11.2021 - 03.2022
Crew Member
Jack in the Box
07.2021 - 11.2021
North High School