Christine Justice
Spokane,WA
Summary
Hardworking Guest Room Attendant with excellent housekeeping and maintenance skills. Versatile worker performs various cleaning tasks such as vacuuming carpets, replacing towels and linens and disposing of waste. Experienced with interacting with customers and cleaning common areas and hallways. Dedicated student interested in applying excellent communication and interpersonal skills to a Envirmental role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
4
4
years of professional experience
Work History
Guest Room Attendant
Northern Quest Resort & Casino Spokane
Airway Heights, WA
01.2023 - Current
- Assisted with special requests from VIP guests when needed.
- Followed proper health codes when handling food items or disposables.
- Inspected all assigned areas for cleanliness, safety hazards, damages or maintenance issues.
- Ensured compliance with safety regulations during each shift.
- Maintained a professional appearance while on duty by adhering to uniform standards.
- Responded to guest inquiries regarding dining options, transportation or recreational activities.
- Verified that all appliances were functioning properly before completing assignments.
- Reported any maintenance issues or concerns immediately to supervisors.
- Addressed guest complaints promptly and professionally.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Disinfected surfaces regularly using appropriate cleaning materials.
- Assisted other departments with special projects when asked by the supervisor or manager.
Washington Conservation Corps
AmeriCorps
Spokane, WA
01.2022 - 11.2022
- Participated in regular team meetings to discuss upcoming work assignments or review completed tasks.
- Attended training sessions on topics such as safety protocols or new technologies used in the field of conservation.
- Utilized Geographic Information System tools to map sensitive habitats or analyze spatial data sets.
- Assisted with the development of educational materials about local ecosystems, wildlife, and conservation efforts.
- Organized and facilitated volunteer activities to promote conservation of natural resources.
- Built relationships with local partners working towards similar goals in resource protection.
- Developed sustainable land management plans to improve water quality and habitat conditions.
- Inspected sites for compliance with environmental regulations related to air quality, water pollution prevention, hazardous waste disposal, and other areas of concern.
- Assessed potential impacts of development projects on local ecosystems.
- Maintained forest health through tree planting and invasive species removal.
- Assisted in reforestation projects by gathering seeds and preparing sites.
- Performed routine maintenance on equipment, tools, and facilities.
- Collaborated with team members to meet project deadlines and goals.
- Implemented pest control measures to protect trees from damage.
- Provided public education on forest conservation practices during tours/events.
Overnight Closer
Planet Fitness
Spokane Valley, WA
03.2020 - 06.2020
- Maintained cleanliness of the front desk area by sweeping floors, emptying trash cans.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
- Greeted customers and provided friendly customer service.
- Responded promptly to customer complaints or issues regarding the facility or equipment.
- Balanced cash register tills at the end of each shift according to company standards.
Education
High School Diploma -
On Track Academy
Spokane, WA06-2020
Skills
- Basic maintenance
- Safety Procedures
- Corporate Compliance
- Materials Storage
- Safety awareness
- Task Delegation
- Guest Relations
- Work Prioritization
- Documentation
- Corporate vision and values
- Guest room confidentiality
- Mentoring and training
- Written and oral communications
- Professional Appearance
Timeline
Guest Room Attendant
Northern Quest Resort & Casino Spokane
01.2023 - Current
Washington Conservation Corps
AmeriCorps
01.2022 - 11.2022
Overnight Closer
Planet Fitness
03.2020 - 06.2020
High School Diploma -
On Track Academy