Marissa Haviland
Olmsted Falls,OH
Summary
As a Crew Trainer at City Barbecue, I excelled in elevating team performance through expert sales strategies and robust team leadership. My dedication to fostering strong team collaboration and adherence to policies significantly enhanced service quality and efficiency, while my ability to mentor in food preparation and customer engagement led to notable achievements in operational excellence.
Overview
2
2
years of professional experience
Work History
Crew Trainer
City Barbecue
02.2023 - Current
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Encourage guests to try different, new items.
Education
BBA - Accounting
Cleveland State University
Cleveland, OH05-2028
High School Diploma -
Olmsted Falls High School
Olmsted Falls05-2024
Skills
- Sales expertise
- Team leadership and supervision
- Policies and procedures
- Team collaboration
Timeline
Crew Trainer
City Barbecue
02.2023 - Current
BBA - Accounting
Cleveland State University
High School Diploma -
Olmsted Falls High School
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