Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Hernandez

San Diego,CA

Summary

Friendly Bartender with exceptional drink knowledge and customer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

2
2
years of professional experience

Work History

Bartender

Nautilus Tavern
07.2023 - 07.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Sales Associate

Macy's Inc.
10.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Breakfast Attendant

Hilton Homewood Suites
06.2021 - 10.2021
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.

Education

Bartending

Gaslamp Bartending School
San Diego, CA
07.2023

High School Diploma -

Altus Schools, The Charter School of San Diego
San Diego, CA
07.2020

Skills

  • Customer Service
  • Efficient on Aloha POS System
  • Responsible Beverage Service (RBS) certified
  • Food Handler certified
  • Drink Consistency
  • Teamwork and Professionalism

Timeline

Bartender

Nautilus Tavern
07.2023 - 07.2023

Sales Associate

Macy's Inc.
10.2022 - 02.2023

Breakfast Attendant

Hilton Homewood Suites
06.2021 - 10.2021

Bartending

Gaslamp Bartending School

High School Diploma -

Altus Schools, The Charter School of San Diego

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Marissa Hernandez