Hi, I’m
Marissa Hunt-Brooks
Austin ,TX
Summary
Dynamic individual with hands-on experience in interacting and engaging with customers and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
years of professional experience
Work History
Taco Bell
Shift Manager
11.2020 - Current
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Aarons Furniture Store
Sales Associate Manager
09.2022 - 04.2023
Job overview
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Realtor.com
CSR, Sales
08.2019 - 03.2021
Job overview
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
Education
Pflugerville High SchoolPflugerville, TX
High School Diploma
06.2013
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Staff Motivation
- Adaptable To Environment
- Strong Communication Skills
- Strong Computer Skills
Timeline
Sales Associate Manager
Aarons Furniture Store
09.2022 - 04.2023
Shift Manager
Taco Bell
11.2020 - Current
CSR, Sales
Realtor.com
08.2019 - 03.2021
Pflugerville High School
High School Diploma
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