Marissa Kieffer
Mount Carmel,IL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Facility Administrator
DaVita
Vincennes, IN
06.2023 - Current
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Conducted regular facility inspections to identify repair needs or improvements.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Ordered, maintained and distributed supplies and inventory.
Nursing Home Administrator
McLeansboro Rehabilitation and Health Care Center
McLeansboro, Illinois
12.2022 - 06.2023
- Oversees day-to-day operations of the facility, manages payroll for over 30 employees, ensures federal and state guidelines are being followed, manages all areas of the facility including dietary, marketing, business office, nursing staff, laundry and housekeeping, and maintenance
- Ensures the well-being and good health of each resident, responsible for hiring, promoting, firing, and salary increases for all employees.
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
Head Dental Assistant
The Smile Center
Mount Carmel, Illinois
10.2019 - 08.2022
- Assists Dentist with 20 procedures throughout the day, handles all incoming and outgoing patient appliances, takes and prepares images for the doctor, calls patients to check in after treatment, answers phone calls, takes payments from patients.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Safeguarded practice reputation by adhering to strict sterilization protocols for instruments and equipment as per OSHA guidelines.
Certified Surgical Technologist
Tri-State Orthopedic Surgeons
Evansville, Indiana
01.2018 - 10.2019
- Schedules all surgeries, injections, and tests, marked CPT and ICD-10 codes for surgery charges, initiated 15 pre-certs a day, keeps all physician’s surgeries and appointments on the doctor's calendar, maintains diagnostic testing log book, assists the physician in surgery.
- Used sutures, staples, clips and other tools to close wounds.
- Supported colleagues by serving as a resource on surgical technology best practices, fostering a collaborative work environment.
Certified Surgical Technologist
Deaconess Hospital
Evansville, Indiana
06.2017 - 12.2017
- Creates and maintains a sterile field, assists in positioning and draping of the patient, maintains control of surgical instruments, proper handling and disposal of specimens.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Head Associate
Deer Creek Processing
Bridgeport, Illinois
11.2015 - 03.2017
- Performs customer service duties, takes initial orders, handles all incoming and outgoing money, inventories products, hired employees.
Associate
Taco Tiera
Mount Carmel, Illinois
07.2013 - 08.2016
- Lead associate responsible for food preparation, food service sanitation, performed customer service duties, ran cash register and counted money at the end of shifts.
Education
Bachelors in Healthcare Administration -
American College of Education
Indianapolis, IN11.2022
Associate of Applied Science Degree-Surgical Technology -
Ivy Tech Community College
Evansville, IN05.2017
Skills
- Microsoft Office
- SRS
- Centricity
- Dentrix
- Excellent communication skills
- Patient care skills
- Employee management
- Time management
- Medical terminology
- Patient advocacy
Timeline
Facility Administrator
DaVita
06.2023 - Current
Nursing Home Administrator
McLeansboro Rehabilitation and Health Care Center
12.2022 - 06.2023
Head Dental Assistant
The Smile Center
10.2019 - 08.2022
Certified Surgical Technologist
Tri-State Orthopedic Surgeons
01.2018 - 10.2019
Certified Surgical Technologist
Deaconess Hospital
06.2017 - 12.2017
Head Associate
Deer Creek Processing
11.2015 - 03.2017
Associate
Taco Tiera
07.2013 - 08.2016
Bachelors in Healthcare Administration -
American College of Education
Associate of Applied Science Degree-Surgical Technology -
Ivy Tech Community College