Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Kitto

Stockton,CA

Summary

As an employee, I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Bartender

Red Lobster
11.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

Chicken Pie Shop
10.2021 - 10.2023


  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

Associate of Arts - Humanities

San Joaquin Delta College
Stockton, CA
05.2018

Skills

  • Strong multitasking
  • Customer service expertise
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Complex Problem-Solving
  • Professional Appearance
  • Service-oriented mindset
  • Fast Learner

Timeline

Bartender

Red Lobster
11.2023 - Current

Bartender

Chicken Pie Shop
10.2021 - 10.2023

Associate of Arts - Humanities

San Joaquin Delta College

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Marissa Kitto