Summary
Overview
Work History
Education
Skills
Accomplishments
Rewards
Timeline
Hi, I’m

Marissa Kubicsko

Summary

Motivated business professional bringing 3 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Creative Business Owner with exceptional background spent in Art sales. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
years of professional experience

Work History

Myself

Business Owner/Operator
01.2020 - Current

Job overview

  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Blue Springs R-IV School District

Teacher Candidate
07.2015 - 05.2016

Job overview

  • Provided individualized support to students to promote learning and engagement.
  • Supported administration of student assessments and standardized state tests.
  • Created, developed and implemented lesson plans for up to 24 students.
  • Helped teachers plan lessons and unit studies.
  • Evaluated student grasp of material through tests and informal quizzes.
  • Documented student attendance, participation and assignments.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted students with completing lessons and activities.
  • Supported planning and preparation for culturally-diverse class sessions.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Maintained safety and security by overseeing students in recess environments.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Kids Country Lee's Summit R7 School District

Before & After School Daycare
08.2012 - 05.2015

Job overview

  • Supervised crew of 4 employees.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • took attendance & watched over parent sign outs.
  • Developed creative themes for each month and created related activities to engage students.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.
  • Scheduled staff's weekly shifts.
  • Open/Closed the before & after school daycare.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Stayed current on guidelines to maintain compliant program operations.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked with keeping my site in budget when ordering snacks & other items that were needed at the site.

YMCA Richard C. Green

Night Manager
06.2009 - 10.2012

Job overview

  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Managed 6 employees in delivering smooth, productive night shift operations.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Built constructive working relationships to aid staff loyalty, motivation and productivity.
  • Implemented cost-saving measures to maximize profit margins.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Mazzio's Pizza

Waitress
07.2006 - 11.2007

Job overview

  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

University of Central Missouri
Warrensburg, MO

Bachelor of Science from Education
05.2016

Skills

  • Contract Management
  • Business Sales
  • Strategic Marketing
  • Business Planning and Strategy
  • Jewelry Design
  • Microsoft Office 365
  • Personnel Management
  • Facebook Marketing
  • Financial Reporting
  • Operations Management
  • Inventory Control
  • Equipment Replacement
  • Project Oversight
  • Balanced Work Ethic
  • Strategic Planning
  • Cleanliness Standards
  • Leadership and People Development
  • Mission and Vision
  • Employee Motivation and Performance
  • Departmental Coordination
  • Change and Growth Management
  • Chemical Cleaners
  • Analytical and Critical Thinker
  • Management Team Leadership
  • Defining Company Vision
  • Board Oversight
  • Manage Programs
  • Quality Control Planning
  • Articulate Communication
  • Approachable and Outgoing
  • Customer Needs Assessments
  • Effective Communicator and Public Speaker
  • Adaptable and Flexible

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Rewards

Rookie of the year for Kids Country Before & After school daycare 2012


Timeline

Business Owner/Operator

Myself
01.2020 - Current

Teacher Candidate

Blue Springs R-IV School District
07.2015 - 05.2016

Before & After School Daycare

Kids Country Lee's Summit R7 School District
08.2012 - 05.2015

Night Manager

YMCA Richard C. Green
06.2009 - 10.2012

Waitress

Mazzio's Pizza
07.2006 - 11.2007

University of Central Missouri

Bachelor of Science from Education

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Marissa Kubicsko