Hi, I’m
Marissa Leonard
San Antonio,TX
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
11
years of professional experience
Work History
ERI Group
Senior Quality Assurance Specialist
05.2023 - 04.2024
Job overview
- Process non-conformance reports for materials that are not in compliance
- Participate in managing documents
- Follow and understand quality record rules
- Help resolve errors during updates and migrations
- Ensure compliance with quality record rules during material handling and production
- Distribute controlled copies of documents for production and quality
- Assign notifications for updates to clients
- Propose and apply preventative actions when needed
- Help monitor and analyze processes
- Conduct and document internal audits, excluding areas directly managed
- Track progress on production and quality tasks
- Assist with personnel management
- Provide training on quality procedures
- Support ongoing training for quality and production systems.
Cynosure, LLC.
Document Control & Training Specialist
10.2022 - 03.2023
Job overview
- Handle various types of change orders.
- Ensure all changes follow SOPs and receive proper approvals before release
- Work with different departments to implement change orders promptly
- Assign training for new hires, working with management and HR, and provide support as needed
- Maintain electronic Learning Management System (LMS) daily and ensure compliance with regulations and SOPs
- Collaborate with managers and subject matter experts (SMEs) to create training content
- SME for document control, training processes, and associated electronic systems
- Conduct group and individual training sessions to ensure adherence to quality standards
- Develop and update quality documents (e.g., SOPs, forms, guidance documents) related to document control and training
BD
Quality Document System Managment Specialist
03.2020 - 03.2022
Job overview
- Develop new procedures to streamline facility operations
- Oversee Document Control and Electronic Document Management System (EDMS) processes
- Manage record retention procedures in compliance with regulatory standards
- Support investigations and contribute to continuous improvement initiatives
- Develop and administer training programs related to document control and EDMS usage
- Process and validate various catalogs
- Ensure clean naming conventions for all records
- Chronologically import documents into Excel
- Upload and release documents in Master Control
- Manage the data migration process
- Develop work instructions
Select Engineering Inc.
Document Control Specialist
08.2018 - 02.2020
Job overview
- Prioritize each request accordingly from High to Low Priority
- Route drawings and specifications transmittal internally for review, provided by vendor/customer and return in timely fashion
- Transmit the following to the appropriate field/site to prepare for building and/or distribution: Structural, Electrical, Civil, and Piping & Instrumentation Diagram, and Piping Isometric Drawings, Weld Process Specifications
- Multi-task: Send 20 to 30 external transmittal per project given by assigned Project Managers
- Insert 1 to 500 drawings numbers, revision & codes manually per transmittal on Microsoft excel spreadsheet and convert to Acrobat Adobe (PDF)
- Prep & Build Data Books.
NORDAM
Document Control Associate
11.2017 - 08.2018
Job overview
- Posts changes to computerized or manual control records Releases documents, and notify affected departments
- Prepares reports and memorandums
- Maintains related files Organizes, and maintain engineering files
- Maintain security and retrieval in systematic fashion
- Maintain updated records and producing reports for documents during change processes
- Assign correct ECCN/CCL for document export
- Assist up to 30-60 engineers daily.
Unicorp Systems Inc
Technical Publications
06.2013 - 11.2017
Job overview
- Recommended solution to log audit processing and confirm daily tech pub audits were conducted
- New process and increased transparency into documents needed, archived/removed from system.
- Dissected bottlenecks in Scanning Department, partnered with engineer and introduced solutions to eliminate unnecessary steps in process
- Updated, purchased, and revised CMM/conducted daily and monthly audits
- Manually/Electronically placed documents in correct order for component maintenance manuals.
Education
ITT Technical InstituteTulsa, OK
Associate of Applied Science from Criminal Justice
12.2011
Skills
- Continuous Improvement
- Cross Collaboration
- Recordkeeping
- Interpersonal Skills
- Organizational Skills
- Program Implementation
- Training Logistics
- MasterControl
- Microsoft Word, PowerPoint
- Microsoft Excel, Microsoft Visio
- Microsoft SharePoint, Microsoft Outlook
- SAP
- Grand Avenue Software (GAS)
Timeline
Senior Quality Assurance Specialist
ERI Group
05.2023 - 04.2024
Document Control & Training Specialist
Cynosure, LLC.
10.2022 - 03.2023
Quality Document System Managment Specialist
BD
03.2020 - 03.2022
Document Control Specialist
Select Engineering Inc.
08.2018 - 02.2020
Document Control Associate
NORDAM
11.2017 - 08.2018
Technical Publications
Unicorp Systems Inc
06.2013 - 11.2017
ITT Technical Institute
Associate of Applied Science from Criminal Justice
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