Marissa Lewis
Baltimore,MD
Summary
Experienced Certified Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to my place of employment. Successful in quickly and accurately filling prescription orders and building relationships with physicians for sustained growth and patient satisfaction. Team-oriented and dedicated to collaboratively delivering exceptional patient care.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Correct Rx Pharmacy
05.2024 - Current
- Answered incoming phone calls and addressed questions from correctional facilities and healthcare providers.
- Enter patient and order information into (CIPS) pharmacy system, and receive prescription and refill request sent electronically.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Certified Pharmacy Technician
CVS Pharmacy
02.2022 - 03.2024
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Managed opening and closing duties for pharmacy.
Warehouse Team Member
Amazon Fulfillment Center
11.2019 - 02.2021
- Developed strong relationships with coworkers, fostering teamwork and collaboration for improved efficiency.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
- Facilitated outbound shipments by picking products accurately from inventory shelves according to pick lists and preparing packages for shipping carriers.
- Provided support during high-volume periods, adjusting schedules and priorities to ensure all orders were processed on time.
Education
Associate of Applied Science -
Baltimore City Community College
Baltimore, MD2026
Maryland Certified Pharmacy Technician (CPhT) - Pharmacy Technician
CVS Pharmacy Technician Program
Baltimore, MD09.2022
High School Diploma -
Augusta Fells Savage Institute High School
Baltimore, MD06.2019
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Knowledge of retail prescription software and technology, RX connect
- Manual and automated medication dispensing, Filling Prescriptions
- Excellent written & communication skills
- Exemplary customer service skills
- Microsoft Office & Google Docs
- Knowledge of prescription/ medical terminology and knowledge of pharmaceutical calculations
Timeline
Certified Pharmacy Technician
Correct Rx Pharmacy
05.2024 - Current
Certified Pharmacy Technician
CVS Pharmacy
02.2022 - 03.2024
Warehouse Team Member
Amazon Fulfillment Center
11.2019 - 02.2021
Associate of Applied Science -
Baltimore City Community College
Maryland Certified Pharmacy Technician (CPhT) - Pharmacy Technician
CVS Pharmacy Technician Program
High School Diploma -
Augusta Fells Savage Institute High School
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