Open To Work
Marissa Munoz
Riverside,CA
Summary
Skilled customer service professional with outstanding abilities in coaching, organized documentation and active listening. Great decision-maker and valued employee. Proven history of reliability, resourcefulness and effective leadership to all ages.
Overview
9
9
years of professional experience
Work History
Dance Instructor
Elysian Arts & Events, LLC (SOCA Arts)
11.2025 - Current
- Designed and implemented engaging dance curricula for various skill levels.
- Conducted individual and group lessons, fostering student development and confidence for over 50 children per semester.
- Evaluated student progress through assessments and provided constructive feedback.
- Collaborated with multiple event coordinators throughout Southern California to organize multiple dance performances and showcases per year.
Guest Relations Hostess
The Walt Disney Company
06.2018 - Current
- Organized 50+ reservations daily and elevated individual guest experience to maximize efficiency.
- Provided valuable insights on local dining, attractions, and activities, elevating overall guest experience in the area.
- Directed daily operations facilitating remarkable guest experiences and maintaining service standards compliance.
- Engaged with team members to uphold smooth operations and exemplary guest services.
- Teamed with multi-disciplinary groups to upgrade quality in financial reporting and forecasting
Production Crew Member
Live Nation Worldwide Inc.
08.2021 - 12.2024
- Managed storeroom logistics and organized approximately 2/3 clients' merchandise inventory per event.
- Engaged in regular meetings with team members to review production updates.
- Applied analytical skills to promptly and successfully tackle production issues.
- Joined forces with various departments to improve efficiency in production workflows.
- Realized production targets and fulfilled tight deadlines via effective teamwork with fellow members.
College Prep Instructor
Wilson School District No. 7
07.2017 - 05.2018
- Conducted small group and individual tutoring sessions emphasizing academic subject areas.
- Worked alongside educators, school leaders, and families to identify effective methods supporting achievement.
- Collaborated with approximately 50-100 students daily to address specific class challenges through detailed review of materials and assignments for targeted assistance.
- Organized records of student performance, tutoring efforts, and achievements.
- Attended training sessions, took part in multiple parent conferences, and participated in faculty meetings to stay informed on student advancements.
- Directed staff and student activities to enhance safety and productivity within the learning environment.
Education
Bachelor of Arts - Communications
California State University - Fullerton
Fullerton, CA05-2029
Skills
- Strong organizational skills
- Customer engagement
- Effective classroom management
- Behavior management strategies
- Production oversight
- Effective written communication
- Brand representation
- Microsoft office
- Effective problem resolution
- Effective time management
- Detail-oriented
- Prioritizing concurrent responsibilities
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Dance Instructor
Elysian Arts & Events, LLC (SOCA Arts)
11.2025 - Current
Production Crew Member
Live Nation Worldwide Inc.
08.2021 - 12.2024
Guest Relations Hostess
The Walt Disney Company
06.2018 - Current
College Prep Instructor
Wilson School District No. 7
07.2017 - 05.2018
Bachelor of Arts - Communications
California State University - Fullerton