MARISSA MADDOX
Winter Springs
Summary
Experienced Human Resource Partner with over 3 years in promoting a collaborative workplace culture through strategic recruitment and effective communication. Expertise in conflict resolution, employee engagement, and performance management drives team morale and retention. Committed to compliance and enhancing employee satisfaction while implementing innovative HR solutions.
Overview
7
7
years of professional experience
Work History
HUMAN RESOURSE PARTNER
Modern Foot and Ankle
Winter Garden
08.2023 - Current
- Implemented strategic recruitment initiatives, significantly reducing time-to-hire and improving candidate quality.
- Conducted interviews and facilitated hiring and onboarding processes, ensuring smooth transitions for new and departing employees.
- Analyzed employee feedback to develop targeted training programs, leading to measurable improvements in employee satisfaction.
- Nurtured positive workplace culture through open communication, enhancing employee morale and retention.
- Maintained comprehensive employee records and ensured compliance with labor regulations, supporting organizational integrity and trust.
- Managed time card processing, edits, and time off requests to ensure accurate payroll administration.
- Executed bi-weekly payroll processing for all employees.
- Served as the main HR liaison for over 40 office locations.
GUEST SERVICE ADVOCATE
Target
Casselberry
05.2019 - 08.2025
- Provided exceptional customer service, fostering a welcoming environment and enhancing guest satisfaction.
- Resolved guest inquiries efficiently, enhancing guest satisfaction and contributing to improved service ratings.
- Monitored customer feedback to identify trends, informing service enhancements and fostering guest loyalty.
- Worked closely with team members to streamline processes, leading to quicker service delivery and increased customer retention.
- Educated guests on product features and promotions, boosting sales and enriching the overall shopping experience.
- Opened store, handled cash reconciliation, and processed transactions to ensure smooth daily operations.
Education
BACHELOR OF SCIENCE - ELEMENTARY EDUCATION
University of Central Florida
Orlando05-2021
ASSOCIATES IN ART -
Seminole State College of Florida
Lake Mary, Florida05-2019
Skills
- Performance Management
- Employee Engagement
- Onboarding Processes
- Conflict Resolution
- Data analysis
- Organizational Skills
- Time Management
- Adaptability
- Communication Skills
- Workplace Culture
- Positive Attitude
Timeline
HUMAN RESOURSE PARTNER
Modern Foot and Ankle
08.2023 - Current
GUEST SERVICE ADVOCATE
Target
05.2019 - 08.2025
BACHELOR OF SCIENCE - ELEMENTARY EDUCATION
University of Central Florida
ASSOCIATES IN ART -
Seminole State College of Florida