Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Martinez

Denton,TX

Summary

Enthusiastic, dependable, and meticulous student seeking a position as a retail clerk, where I can contribute my problem-solving skills, my effective communication skills, and my professionalism to enhance the quality of customer service.

Offering strong interpersonal abilities and passion for delivering exceptional customer service, eager to develop in sales-driven environment. Brings understanding of effective communication and customer engagement techniques, paired with willingness to learn and adapt quickly. Ready to use and develop problem-solving and sales skills in [Desired Position] role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Sales Associate/Cashier

Ollies
01.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Crew Member/Cashier

Cookie Crumble
05.2023 - 11.2023
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.

Crew Member/Cashier

Chick-Fil-A
08.2023 - 10.2023
  • Thorough knowledge of food prep and hygiene procedures
  • Effective multi-task prioritization
  • Team collaboration
  • Positive attitude and takes initiative
  • Customer service skills
  • Communication skills
  • Stocking Skills
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High school - Business Information Management, Cybersecurity, Advanced Classes, Certified Patient Care technician program (PCT)

John Horn High school
Mesquite, TX

Social Work

Texas Woman's University
Denton, TX
05-2028

Skills

  • Conflict resolution skills
  • Customer service skills
  • Leadership skills
  • Organizational skills
  • Critical thinking skills
  • Time management
  • Fast learner
  • Ability to work under pressure
  • Cash register operation
  • Work ethic and integrity
  • Cleaning
  • Up-selling strategies
  • Patience and empathy
  • Suggestive selling
  • Time management skills
  • Self-discipline
  • Cleaning and sanitizing
  • POS terminal operation
  • Team collaboration

Certification

Patient Care Technician


CPR

Timeline

Crew Member/Cashier

Chick-Fil-A
08.2023 - 10.2023

Crew Member/Cashier

Cookie Crumble
05.2023 - 11.2023

Customer Sales Associate/Cashier

Ollies
01.2023 - 05.2024

High school - Business Information Management, Cybersecurity, Advanced Classes, Certified Patient Care technician program (PCT)

John Horn High school

Social Work

Texas Woman's University
Marissa Martinez