Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Marissa May

Salt Lake City,UT

Summary

Skilled Copy Center Associate with background in providing exceptional customer service and maintaining efficient operations within fast-paced print centers. Possess strong technical skills in printing, copying, binding, and document finishing. Known for problem-solving abilities, effective communication skills, and collaborative work style to meet and exceed business objectives. Demonstrated success in improving workflow processes to optimize productivity and maintain high-quality standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Leader

Unisys
Salt Lake City, Utah
04.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Maintained cleanliness and organization of the copy center workspace at all times.
  • Collaborate with team members to complete large print jobs efficiently and accurately.
  • Trained new associates on equipment usage and customer service best practices.
  • Process incoming jobs/mail and ensure timely completion for customer satisfaction.
  • Complete copy, scan, and print jobs for the client.
  • Collect, open, and distribute mail.
  • 4 daily mail pickups/drop-offs.

Shift Lead

Beans & Brews
Taylorsville, ut
02.2022 - 04.2023
  • Supervised team members to ensure efficient operations during busy shifts.
  • Trained new employees on customer service standards and product knowledge.
  • Managed inventory levels and restocked supplies to meet demand.
  • Assisted in resolving customer complaints, and ensuring satisfaction.
  • Implemented health and safety protocols to maintain a clean work environment.
  • Performed opening and closing procedures, such as setting the alarm system, counting money in tills, and opening/locking up the store.

Education

High School Diploma -

Utah Online Schools
St. George, UT
01-2025

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Inventory management
  • Time management
  • Problem resolution
  • Print production
  • Effective communication
  • Health and safety
  • Team building and motivation
  • Relationship and team building
  • Quality assurance
  • Attention to detail
  • Data entry
  • Supervision and leadership
  • Problem solving
  • Cash handling
  • Proper food handling techniques
  • Food handling certification
  • Calm under pressure

Certification

  • Food handlers certificate. Expires: 4/2027

References

References available upon request.

Timeline

Team Leader

Unisys
04.2023 - Current

Shift Lead

Beans & Brews
02.2022 - 04.2023

High School Diploma -

Utah Online Schools

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