Summary
Overview
Work History
Education
Skills
Timeline
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Marissa McCormick

Marissa McCormick

Memphis,TN

Summary

Energetic individual offering outstanding skills in customer service, food safety and preparation. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Adaptable to change and maintain a positive work-environment.

Overview

4
4
years of professional experience

Work History

Crew Member

Hospitality Restaurant Group
04.2022 - Current
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Delivered exceptional customer-service.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Took orders, prepared meals, and collected payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted new team members with acclimation.

Crew Member

Hospitality Restaurant Group
09.2019 - 08.2020
  • Worked well with teammates and accepted coaching from management team.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Accurately operated cash register to process customer payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

BBA - Marketing

University of Memphis
Memphis, TN
05.2023

BBA - Business Administration

Southwest Tennessee Community College
Memphis, TN
06.2021

Skills

  • Hospitality Service Expertise
  • Willingness to Learn
  • Teamwork and Collaboration
  • Training and Motivation
  • Complex Problem-Solving
  • Time Management
  • Workplace Efficiency
  • Store Opening and Closing
  • Spreadsheet Software

Timeline

Crew Member

Hospitality Restaurant Group
04.2022 - Current

Crew Member

Hospitality Restaurant Group
09.2019 - 08.2020

BBA - Marketing

University of Memphis

BBA - Business Administration

Southwest Tennessee Community College
Marissa McCormick