Marissa McCormick
Memphis,TN
Summary
Energetic individual offering outstanding skills in customer service, food safety and preparation. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Adaptable to change and maintain a positive work-environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Hospitality Restaurant Group
2022.04 - Current
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Delivered exceptional customer-service.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Took orders, prepared meals, and collected payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted new team members with acclimation.
Crew Member
Hospitality Restaurant Group
2019.09 - 2020.08
- Worked well with teammates and accepted coaching from management team.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
BBA - Marketing
University of Memphis
Memphis, TN05.2023
BBA - Business Administration
Southwest Tennessee Community College
Memphis, TN06.2021
Skills
- Hospitality Service Expertise
- Willingness to Learn
- Teamwork and Collaboration
- Training and Motivation
- Complex Problem-Solving
- Time Management
- Workplace Efficiency
- Store Opening and Closing
- Spreadsheet Software
Timeline
Crew Member
Hospitality Restaurant Group
2022.04 - Current
Crew Member
Hospitality Restaurant Group
2019.09 - 2020.08
BBA - Marketing
University of Memphis
BBA - Business Administration
Southwest Tennessee Community College
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