Summary
Overview
Work History
Education
Skills
Timeline
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Marissa McKnight

Newport,MI

Summary

Dynamic manager with a proven track record at Marathon Gas Station, excelling in employee training and customer service. Recognized for enhancing team productivity and satisfaction through effective communication and quality control initiatives. Committed to fostering a safe and organized work environment while driving continuous improvement.

Overview

9
9
years of professional experience

Work History

Manager

Marathon Gas Station
09.2016 - 03.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Press Operator

Trenton Forging
10.2022 - 03.2023
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Loaded and positioned raw materials in loading and feeding mechanisms.

Quality Control Inspector

AQL
01.2021 - 10.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.

Education

High School Diploma -

Orchard Center High School
Monroe
06.2013

Skills

  • Employee training
  • Team building
  • Project management
  • Quality control
  • Customer service
  • Communication skills
  • Verbal and written communication
  • Staff management
  • Documentation and reporting

Timeline

Press Operator

Trenton Forging
10.2022 - 03.2023

Quality Control Inspector

AQL
01.2021 - 10.2021

Manager

Marathon Gas Station
09.2016 - 03.2025

High School Diploma -

Orchard Center High School
Marissa McKnight