Marissa Mendez
Las Vegas,NV
Summary
Results driven retail manager with over 9 years of experience in leadership, visual merchandising, and customer engagement across diverse retail environments. Proven track record of revitalizing underperforming teams, optimizing sales performance, and delivering exceptional customer experiences. Known for strong communication skills, hands-on coaching and a passion for team development. Adept at inventory control, payroll, scheduling and performance reporting. Bilingual in English and Spanish with a background in fashion design and merchandising that brings a creative edge to retail operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales & Design Consultant
Bumblebee Blinds
Las Vegas, NV
06.2024 - 05.2025
- Conducted in-home consultations to assess space and style requirements.
- Collaborated with clients to select fabrics, colors, and designs.
- Managed project timelines from initial design to final installation.
- Maintained strong relationships with suppliers for timely product sourcing.
- Participated in trade shows and networking events to promote company services and increase business opportunities.
- Assisted customers in selecting appropriate products that met their needs while staying within their budget limitations.
Associate Store Manager
Pottery Barn
Las Vegas, NV
07.2023 - 07.2024
- Supervised daily store operations and ensured compliance with company standards.
- Trained and developed team members on customer service techniques and product knowledge.
- Conducted performance evaluations and provided constructive feedback to team members.
- Analyzed financial data to identify trends in sales performance and profitability.
- Directed and supervised store staff, including hiring, training, scheduling, and performance reviews.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Store Manager / Training Manager
Alex and Ani
Las Vegas, NV
07.2019 - 06.2023
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Conducted regular performance evaluations to support employee development.
- Oversaw inventory management and organized merchandise displays effectively.
Visual Merchandiser / Sales Lead
Volcom Tropical Rush
Haleiwa, HI
05.2015 - 01.2019
- Designed visually appealing displays to showcase seasonal merchandise effectively.
- Collaborated with marketing team to align visual strategies with brand campaigns.
- Trained staff on visual merchandising standards and best practices.
- Managed inventory levels to ensure timely replenishment of display items.
- Assisted in the layout planning of store sections for optimal customer flow.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
Education
Fashion Design & Merchandising
Miami International University of Art
Fashion Design & Merchandising
International Academy of Art & Design
Skills
- Retail Operations
- Team Management
- Sales & Performance Reporting
- Inventory Management
- Payroll
- Scheduling
- Recruiting & Onboarding
- Visual Merchandising
- Staff Training
- Inventory management
- Project management
- Performance evaluation
- Staff management
- Upselling and cross selling
- Market trend awareness
- Coaching and mentoring
- Interior design
- Space planning
- Customer relationship management
Languages
Spanish
Professional
Certification
- Nevada Notary Public
Affiliations
- Interior Design instructor for Pottery Barn customer classes
- Volcom Pipe Pro events staff
- Vans Triple Crown events staff
- Miami Swim week
Timeline
Sales & Design Consultant
Bumblebee Blinds
06.2024 - 05.2025
Associate Store Manager
Pottery Barn
07.2023 - 07.2024
Store Manager / Training Manager
Alex and Ani
07.2019 - 06.2023
Visual Merchandiser / Sales Lead
Volcom Tropical Rush
05.2015 - 01.2019
Fashion Design & Merchandising
Miami International University of Art
Fashion Design & Merchandising
International Academy of Art & Design