Marissa Mills
Mohnton,PA
Summary
Dynamic Crew Trainer at McDonald's Restaurant with a proven track record in employee training and customer service excellence. Skilled in coaching and mentoring, I foster teamwork and enhance performance through hands-on demonstrations. Committed to workplace safety and continuous improvement, I consistently deliver high-quality service while maintaining operational standards.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
11.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
Education
No Degree - Psychology
Twin Valley High School
MorgantownSkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Safe food handling
- Decision-making
- Coaching and mentoring
- Cleaning and sanitation
- POS systems
- Product knowledge
- Continuous improvement
Languages
English
Native or Bilingual
Interests
- Watching Movies and TV Shows
- Camping
- Interior Design
- Cooking
- Enjoy participating in [activity] for overall physical and mental well-being
- Baking
- Music
- Youth Development Programs
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Reading
Timeline
Crew Trainer
McDonald's Restaurant
11.2022 - Current
No Degree - Psychology
Twin Valley High School
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