Marissa Milton
South Bend,WA
Summary
Passionate and proficient in customer satisfaction by delivering quality service.
Overview
6
6
years of professional experience
Work History
Home Health Caregiver
Cambrian Homecare
05.2024 - 11.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Enhanced patient comfort by providing compassionate and attentive care.
Dietary Aide
Cedarhurst Senior Living
08.2023 - 03.2024
- Greeted customers and answered inquiries regarding menu items and specials.
- Severed and maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to resident requirements.
- Cleaned and organized kitchen, dining and service areas.
- Excellent communication skills, both verbal and written
- Worked flexible hours across night, weekend, and holiday shifts.
Front Desk Receptionist
Alford's Mortuary
02.2023 - 08.2023
- Maintained and updated office records, both digital and physical.
- Resolved client problems and complaints.
- Collected payments towards client services, processed transactions and updated relevant records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Server
Wi Jammin Cafe' LLC
07.2022 - 09.2022
- Paid attention to detail while completing assignments.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Presented menus to customer's promptly after seating and answered questions about menu items, making recommendations upon request.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Retail Sales Associate
Armani Exchange
12.2021 - 01.2022
- Monitored customers for signs of security concerns and escalated issues to management.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Helped customers complete purchases, locate items, and join reward programs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checkpoint Screener
Compton Community District
06.2021 - 01.2022
- Conducted Covid-19 screenings
- Discretely observed and screened staff, students and guest for accuracy of wellness
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Maintained accurate reports and records on Microsoft Excell spreadsheets and databases.
Teachers Assistant
Bundle Of Joy Daycare
06.2018 - 06.2019
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Supported planning and preparation for culturally-diverse class sessions.
- Documented student progress and communicated with parents to keep informed.
- Reviewed lesson material with students individually or in small groups.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
High School Diploma -
Paramount High School
Paramount, CA06.2017
Skills
- Clerical duties
- Communication
- Customer service
- Problem Solving skills
- Data entry
- Multitask
- Organization
- Process Files
- Office management
- Operation of office machinery
- Resourceful
- Excel microsoft
Timeline
Home Health Caregiver
Cambrian Homecare
05.2024 - 11.2024
Dietary Aide
Cedarhurst Senior Living
08.2023 - 03.2024
Front Desk Receptionist
Alford's Mortuary
02.2023 - 08.2023
Server
Wi Jammin Cafe' LLC
07.2022 - 09.2022
Retail Sales Associate
Armani Exchange
12.2021 - 01.2022
Checkpoint Screener
Compton Community District
06.2021 - 01.2022
Teachers Assistant
Bundle Of Joy Daycare
06.2018 - 06.2019
High School Diploma -
Paramount High School
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