Marissa Nicholson
Dallas,OR
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
2
2
years of professional experience
Work History
Assistant Property Manager
Avenue5 Residental
Salem, OR
01.2024 - Current
- Managed the tracking process for lease renewals and terminations.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Handled escalated issues in a timely and efficient manor with the highest level of customer service, resulting in the property receiving a national award for exceeding the industry in resident satisfaction.
Leasing Consultant
Avenue5 Residential
Salem, OR
08.2022 - 01.2024
- Successfully leased apartments, holding an annual conversion ratio of 78% from first contact to move-in.
- Created advertising campaigns for vacant units using various media outlets and online sources.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Maintained an overall 95% occupancy out of 205 apartment homes
COVID-19 Screener
Salem Health - Hospital
Dallas, OR
12.2021 - 08.2022
- Educated patients about symptoms associated with COVID-19 and when to seek medical attention.
- Maintained accurate records of daily screenings and results in accordance with HIPAA regulations.
- Assessed risk factors associated with potential exposures and communicated findings to healthcare providers.
- Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.
Education
High School Diploma -
Sheridan High School
Sheridan, OR06-2021
Skills
- Five Star Customer Service
- Payment Collection
- Policy Enforcement
- Resident Retention
- Event Planning
- Marketing
Timeline
Assistant Property Manager
Avenue5 Residental
01.2024 - Current
Leasing Consultant
Avenue5 Residential
08.2022 - 01.2024
COVID-19 Screener
Salem Health - Hospital
12.2021 - 08.2022
High School Diploma -
Sheridan High School