Marissa Palma
Abita Springs,LA
Overview
5
5
years of professional experience
Work History
Shift Manager
Moo Moo’s Frozen Custard
08.2024 - Current
- Shift Manager overseeing multiple employees
- Open/close store, including closing out registers and distribution of daily cash tips, inventory audits, shipment verification and completion of operations checklists
- Food and custard preparation and heavy interaction with in-store customers and drive-through customers
Early Childhood Summer Camp Teacher
New Beginnings Church
05.2024 - 07.2024
- Facilitated daily activities that promoted teamwork, communication, and creativity among campers.
- Maintained an organized and calm classroom setting
- Worked with and supported other team members to ensure a consistent environment
- Provided support for campers and making sure their needs were met
- Engaged in regular discussions with supervisor to assess and refine key aspects of camp management.
Camp Counselor
Northlake Christian School
05.2024 - 07.2024
- Group leader for first and second grade (40+ campers)
- Parent liaison communicating ongoing events and schedule changes
- Coordinate activities with other senior counselors
Nanny for Young Children
02.2024 - 05.2024
- In charge of feeding them breakfast, lunch, and snacks (one-year-old and two-year-old)
- Prepped their food and picked up area during downtimes/nap times
- Helped continue their learning through Montessori learning activities
Shift Manager
Moo Moo’s Frozen Custard
11.2020 - 05.2024
- Shift Manager overseeing multiple employees
- Open/close store, including closing out registers and distribution of daily cash tips, inventory audits, shipment verification and completion of operations checklists
- Food and custard preparation and heavy interaction with in-store customers and drive-through customers
Barista
Church of the King - Connect Cafe
05.2022 - 02.2024
- Sales of coffee and merchandise (including shirts, books, totes, hats and mugs)
- Operated cash register for busy cafe (multiple services)
- Closed out cafe (including closing out register and distribution of cash tips)
Barista
PJ’s Coffee
08.2021 - 05.2022
- Provided service to counter and drive through customers, taking and processing food and beverage orders in a quick and efficient manner
- Maintained clean work environment, including dishes, cleaning tables and countertops and wiping down windows and glass
- Monitored inventory and supplies on hand
Education
BBA - Business Administration
Oral Roberts University
Tulsa, OK05-2027
Ministry And Leadership -
COTK College
Mandeville, LA05-2026
Bachelor of Science - Psychology
Nicholls State University
Thibodaux, LA05-2025
Fontainebleau High School
Mandeville01-2021
Skills
- Cash handling
- Customer service focus
- Employee training
- Multitasker in high-volume environments
- Adaptable
- Team collaboration
- Patience
Timeline
Shift Manager
Moo Moo’s Frozen Custard
08.2024 - Current
Early Childhood Summer Camp Teacher
New Beginnings Church
05.2024 - 07.2024
Camp Counselor
Northlake Christian School
05.2024 - 07.2024
Nanny for Young Children
02.2024 - 05.2024
Barista
Church of the King - Connect Cafe
05.2022 - 02.2024
Barista
PJ’s Coffee
08.2021 - 05.2022
Shift Manager
Moo Moo’s Frozen Custard
11.2020 - 05.2024
BBA - Business Administration
Oral Roberts University
Ministry And Leadership -
COTK College
Bachelor of Science - Psychology
Nicholls State University
Fontainebleau High School