Marissa Parker
Pittsburgh,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager of Hospital Operations (MHO)
AHN Wexford Hospital
08.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Interventional Radiology Nurse
Allegheny General Hospital AHN
07.2020 - 08.2021
- Recorded all patient discussions and transactions in charts for future reference.
- Performed effective and efficient patient assessments, anticipating and preparing for potential issues.
- Promoted kind, compassionate environment, utilizing active listening and effective communication skills when interacting with patients.
- Interacted with physicians and kept up to date on patient health and issues detected during assessments.
- Educated patients on conditions and illnesses and provided insight on techniques to help improve health.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Neurological Intensive Care Unit Nurse
Allegheny General Hospital AHN
04.2015 - 07.2020
- Delivered age-appropriate medical care for adult and geriatric ICU patients.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
- Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
- Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
- Explained health care issues and ramifications to patients and families to promote informed medical care choices.
- Participated in L.E.A.N. team departmental quality improvement initiatives to achieve higher standard of patient care.
- Assessed extra-ventricular device (EVD) and various ICU equipment for safety and functionality and requested repair or replacement of non-conforming machines.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Evaluated patient histories, complaints, and current symptoms.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Administered medications and treatments as ordered by physician.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
RN Influenza Vaccination Clinic Nurse
Maxim Healthcare
09.2019 - 05.2020
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Adjunct Clinical Instructor
Duquesne University School Of Nursing
08.2018 - 05.2020
- Conducted clinical simulations and provided feedback for each individual student.
- Improved student performance by defining clear goals and communicating performance metrics.
- Provided immediate and constructive feedback to students individually and as group.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Assigned students to patients based on students' learning objectives and patient needs.
- Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
- Instructed and coached students to help overcome academic issues and personal challenges.
Circulating OR Nurse
Allegheny General Hospital AHN
03.2017 - 01.2018
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Prepped operating rooms to comply with environmental asepsis standards.
- Provided direct support to surgical team during procedures.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Advocated for and strived to protect health, safety, and rights of patient.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Stepdown Unit Nurse
Allegheny General Hospital AHN
08.2014 - 04.2015
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
Laboratory Processor
Allegheny General Hospital AHN
08.2011 - 08.2014
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
Nursing Assistant
Allegheny General Hospital AHN
01.2008 - 08.2011
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Dietary Hostess
Allegheny General Hospital
07.2006 - 01.2008
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Stored food in designated containers and storage areas to prevent spoilage.
- Adjusted food preparation methods in accordance with customer requests.
Education
MBA - Business Administration-Nursing Adminstrator
Pennsylvania Western University (Cal- U )
California, PA05.2025
Master of Science - Nursing Administration & Leadership
Pennsylvania Western University (Cal-U)
California, PA07.2023
Bachelor of Science - Nursing
California University of Pennsylvania
California, PA12.2017
Diploma - Nursing
Western Pennsylvania Hospital School of Nursing
Pittsburgh, Pa06.2014
Bachelor of Science - Molecular Biology
University of Pittsburgh
Pittsburgh, PA04.2011
Skills
- Business Development
- Expense Tracking
- Workforce Management
- Policy Implementation
- Operations Management
- Budget Control
- Customer Relationship Management (CRM)
- Verbal and Written Communication
- Team Leadership
- Staff Management
- Cross-functional Teamwork
- Contract Management
Accomplishments
- Created and collaborated with MHO team in the development of MHO Unit Liaison Program.
- Initiated and lead AHN Wexford DEI taskforce committee in line with Highmark/AHN DEI initiatives
- Capstone Research project was accepted for poster presentation at the Southwestern Organization of Nurse Leaders (SWPONL) annual 2023 conference.
Certification
- Registered Nurse License (RN663744) - Expiration: 10/31/2025
- Advanced Cardiovascular Life Support (ACLS)
Timeline
Manager of Hospital Operations (MHO)
AHN Wexford Hospital
08.2021 - Current
Interventional Radiology Nurse
Allegheny General Hospital AHN
07.2020 - 08.2021
RN Influenza Vaccination Clinic Nurse
Maxim Healthcare
09.2019 - 05.2020
Adjunct Clinical Instructor
Duquesne University School Of Nursing
08.2018 - 05.2020
Circulating OR Nurse
Allegheny General Hospital AHN
03.2017 - 01.2018
Neurological Intensive Care Unit Nurse
Allegheny General Hospital AHN
04.2015 - 07.2020
Stepdown Unit Nurse
Allegheny General Hospital AHN
08.2014 - 04.2015
Laboratory Processor
Allegheny General Hospital AHN
08.2011 - 08.2014
Nursing Assistant
Allegheny General Hospital AHN
01.2008 - 08.2011
Dietary Hostess
Allegheny General Hospital
07.2006 - 01.2008
MBA - Business Administration-Nursing Adminstrator
Pennsylvania Western University (Cal- U )
Master of Science - Nursing Administration & Leadership
Pennsylvania Western University (Cal-U)
Bachelor of Science - Nursing
California University of Pennsylvania
Diploma - Nursing
Western Pennsylvania Hospital School of Nursing
Bachelor of Science - Molecular Biology
University of Pittsburgh
- Registered Nurse License (RN663744) - Expiration: 10/31/2025
- Advanced Cardiovascular Life Support (ACLS)
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