Marissa Perez
Harlingen,TX
Summary
High-energy, friendly Corporate Trainer bringing more than five years of experience and solid history of achievement in teaching, motivating and coaching employees to make lasting, positive impact on business operations. Develops programs from scratch to meet specific targets. driven to success in planning, developing and delivering training for new and existing employees. Mixes latest techniques with proven methods to accomplish goals. Specializes in developing training methods for large diverse groups to achieve long-term growth and success. Demonstrated record of success refocusing employee strengths to match company standards. Proactive, hardworking and dedicated to optimizing team performance. Well-organized and conscientious with excellent administrative, critical thinking and multitasking abilities. Highly-motivated team member with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Corporate Trainer
Chili's Bar and Grill
Harlingen, TX
03.2015 - Current
- Educated team members on time and resource management to improve organizational efficiency and control costs.
- Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
- Efficiently analyzed learning needs of departments to set realistic goals and determine training methods.
- Devised strategies to orientate, train and direct staff to achieve brand awareness.
- Ensured compliance with company policies and procedures related to project management activities.
- Facilitated communication between different departments in order to resolve issues quickly.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Encouraged, empowered and motivated team to accomplish objectives.
- Spearheaded independent and management-directed projects to improve team operations.
- Organized, allocated and verified utilization of resources for daily operations.
- Implemented organizational performance initiatives, clearly communicating standards and requirements.
- Identified and developed potential leaders, mentoring individuals and delivering feedback.
- Analyzed organizational strengths and weaknesses, delivering recommendations for structural and logistical changes.
- Coordinated with workers and volunteers to identify opportunities for membership growth and mobilization.
Education
GED -
Harlingen High School South
Harlingen, TX06-2010
Skills
- Facilitation Techniques
- Training Evaluation
- New Employee Training
- Team development strategies
- Diversity and Inclusion
- Mentorship
- Motivating Teams
- Visionary Thinking
- Influencing Others
- Quality Assurance Controls
- Recruitment and hiring
- Inventory Control
- Schedule development
- Growth Mindset
- Excellent Communication
- Project Leadership
- Sorting and Categorizing
- Organizational Systems
Languages
Spanish
Professional
Timeline
Corporate Trainer
Chili's Bar and Grill
03.2015 - Current
GED -
Harlingen High School South