Hi, I’m
Marissa Perkins
Harmony,North Carolina
Summary
Skilled Training Supervisor skilled at bringing employees up to speed with current procedural, safety and compliance standards. Top-notch communication and planning skills with a proactive approach to managing course changes. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
years of professional experience
Work History
Ashley Furniture WarehouseAdvance, NC
Training Supervisor
02.2023 - Current
Job overview
- Evaluated and communicated trainee participation and performance in reports to management.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Conveyed current policy, procedure and compliance information to employees.
- Identified and communicated to management regarding areas needing additional training.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Completed evaluations of new employees to determine strengths and customize training.
- Met with company and department leaders to gather information for new training courses.
- Supported onboarding of new employees by hosting orientation sessions.
- Prepared reports to track employee progress and recruitment needs for future training.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Established and provided appropriate instructional materials and training outlines for management-level implementation.
Ashley Furniture Warehouse, NC
Warehouse Quality Supervisor
09.2021 - 03.2023
Job overview
- Attended weekly meetings to help consistency in teamwork
- Supervisor of 6 quality auditors under 4 facilities responsible for maintaining quality, coaching, training, and entering database
- Investigated and determined the cause of faulty work
- Kept up to date on SOP compliance regulations and institutional policies, implemented new procedures to meet adjusted standards and communicated changes to personnel
- Conducted inspections with quality control team members
- Audited production floor and monitored metrics, verified adherence to standard work instructions and corrected deficiencies
- Investigated and identified quality issues to uncover root causes and explore potential corrective actions
- Manage time and attendance to ensure accurate pay to employees
- Inspected production areas regularly to identify and process violations impacting final quality results
- Highlighted compliance issues for management team.
Ashley Furniture Warehouse, NC
Quality Auditor
06.2021 - 09.2021
Job overview
- Investigated and identified quality issues to uncover root causes and explore potential corrective actions
- Inspected production areas regularly to identify and process violations impacting final quality results
- Work effectively and communicate and relate well with others
- Maintain effective and constructive working relationships.
Ashley Furniture Warehouse, NC
Production Supervisor
07.2017 - 01.2021
Job overview
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand
- Conducted performance reviews to identify and rectify areas for skill improvement
- Reviewed individual employee performance to correct issues and enhance productivity
- Recommended and implemented measures to improve production methods and quality of products
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands
- Performed pre-shift checks of equipment to identify problems and remove affected equipment for repair.
Ashley Furniture Warehouse, NC
Quality Auditor
10.2015 - 07.2017
Job overview
- Inspected production areas regularly to identify and process violations impacting final quality results
- Conducted audits on internal controls and developed reports on findings
- Trained newly hired employees by explaining company procedures, job duties and performance expectations
- Adhered to safety protocols to minimize equipment damage and avoid injuries
- Inspected and repaired products to meet project expectations
- Used specialized tools to take precise measurements of various aspects of samples
- Documented nonconformities immediately and recommended techniques for prompt resolution
- Reviewed drawings and blueprints to determine appropriate level of inspection required.
Ashley Furniture Warehouse, NC
Inspector
10.2014 - 10.2015
Job overview
- Identified acceptable components and rejected defective products
- Filled out and submitted logs and paperwork on-time
- Trained and mentored new employees to maximize satisfaction and performance
- Participated in training to strengthen and develop inspector competencies
- Adhered to all applicable compliance regulations regarding processes and subject materials.
Education
Davie County High School
High School Diploma
06.2012
Skills
- Quality assurance controls
- Data collection
- Critical thinking
- PowerPoint
- Public Speaking
- Crown PIV Instructor/Trainer/Certifier
- Time management
- Production target management
- Continuous improvements
- Computer Proficiency
- Training Course Planning
- Trainee Assessments
- Compliance Requirements
- Policy Implementation
- Human Resources
- Employee Coaching
- Leadership Training
- Presentation
Timeline
Training Supervisor
Ashley Furniture Warehouse
02.2023 - Current
Warehouse Quality Supervisor
Ashley Furniture Warehouse
09.2021 - 03.2023
Quality Auditor
Ashley Furniture Warehouse
06.2021 - 09.2021
Production Supervisor
Ashley Furniture Warehouse
07.2017 - 01.2021
Quality Auditor
Ashley Furniture Warehouse
10.2015 - 07.2017
Inspector
Ashley Furniture Warehouse
10.2014 - 10.2015
Davie County High School
High School Diploma