Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Peters

Baltimore,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Amazon
Towson, MD
10.2022 - Current
  • Greeted customers and identified their needs.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Kept work area neat, clean, and well-stocked at all times.

Mail Handler Assistant

United States Postal Service, USPS
Baltimore, MD
11.2023 - 07.2024
  • Sorted incoming mail according to established procedures and distributed it to appropriate departments.
  • Operated automated equipment such as inserters, sorters, folders, scales, and labelers.
  • Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.

Cashier

Ahamed Ajved
Catonsville, MD
03.2022 - 06.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Medical Front Office -

CCBC
Baltimore, MD
08.2023

Skills

  • Point of sale systems
  • Customer Support
  • Problem Resolution
  • Attention to detail
  • Medical Terminology

Timeline

Mail Handler Assistant

United States Postal Service, USPS
11.2023 - 07.2024

Customer Service Associate

Amazon
10.2022 - Current

Cashier

Ahamed Ajved
03.2022 - 06.2023

Medical Front Office -

CCBC

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Marissa Peters