Marissa Pyatt
Middletown,DE
Overview
6
6
years of professional experience
Work History
Receptionist
Blue Pearl Pet Hospital
Newark, DE
08.2024 - Current
- Triaged all patients who came in for emergencies, and determined their criticality.
- Greeted visitors and provided them with assistance.
- Provided administrative support to staff members, including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments according to company policies and procedures.
- Conducted the initial screening of incoming calls to determine urgency, and directed them accordingly.
Server
Olive Garden
State College, PA
08.2022 - 05.2024
- Carried out great customer service to guests throughout the dining experience.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Veterinary Assistant
Middletown Vet
Middletown, DE
05.2023 - 08.2023
- Gathered specimens such as urine, blood, and fecal samples for laboratory analysis.
- Restrained animals using appropriate techniques according to species, size, and temperament.
- Monitored the vital signs of hospitalized animals, including temperature, pulse rate, and respiration rate.
- Assisted in surgery preparation by setting up instruments, supplies, and equipment.
- Worked as a team to get radiographs, blood drawn, and ultrasounds taken.
- Administered vaccinations, medications, and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
Manager
Steak N Shake
Middletown, DE
04.2019 - 08.2022
- Managed the store by scheduling employees, handling money and orders, and monitoring employees.
- Problem-solving was crucial for the success of the business, if there were upset customers or call-outs; they were handled appropriately.
Education
Animal Science
The Pennsylvania State University, College of Agricultural Sciences, University Park
PA05.2024
Timeline
Receptionist
Blue Pearl Pet Hospital
08.2024 - Current
Veterinary Assistant
Middletown Vet
05.2023 - 08.2023
Server
Olive Garden
08.2022 - 05.2024
Manager
Steak N Shake
04.2019 - 08.2022
Animal Science
The Pennsylvania State University, College of Agricultural Sciences, University Park