Marissa Reda
Hospitality And Costumer Service
Lake Worth
Summary
I am a dynamic hospitality professional with a strong work ethic and expertise in guest engagement. At Death By Pizza, I build lasting customer relationships, earning repeat business through exceptional service. I also am recognized for managing high-pressure situations at Akira Back and I utilized OpenTable to optimize seating for over 200 guests nightly, ensuring a welcoming environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Death By Pizza
05.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for a smooth workday.
- Demonstrated strong multitasking skills by managing multiple tables at once without compromising service quality.
- Accurately process and manage diverse payment methods, ensuring smooth and secure transactions.
- Built strong customer relationships, earning repeat business and referrals from guests who consistently requested my service.
Host
Akira Back
04.2022 - 10.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Always addressed regular guests by their preferable name.
- I developed loyal regular clientele who consistently returned during my shifts.
- I was recognized for making guests feel at home through friendly service and personal connections.
- Recognized for reliably fulfilling guest requests and creating a welcoming, customer‑focused environment.
- Utilized OpenTable to manage reservations for a 90-seat restaurant, optimizing seating charts and confirming bookings for over 200 guests every night.
Education
No Degree - Business in Marketing
Palm Beach State University
Lake Worth, FL 05.2001 -
High School Diploma -
Park Vista High School
Lake Worth 05.2001 -
Skills
Guest engagement
Hospitality service expertise
Strong work ethic
Certification
CPR & EKG
Timeline
Server
Death By Pizza
05.2025 - Current
Host
Akira Back
04.2022 - 10.2025
No Degree - Business in Marketing
Palm Beach State University
05.2001 -
High School Diploma -
Park Vista High School
05.2001 -