Marissa Schultz
Milwaukee,WI
Summary
Motivated Server and Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Church and Market (Seasonal)
07.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server, Barback
Villa D' Carlo
08.2022 - Current
- Acknowledged for consistently providing exceptional customer service throughout busy evenings and for large, arranged parties.
- Fulfilling customer orders for food and drink and making recommendations based on their preferences to enhance the dining experience.
- Actively engaged with customers, upselling them on food and drink selections and offering advice on popular meal and drink pairings, discounts, and menu item availability.
- Assisted Bartenders with overall efficiency and customer service.
Assistant Bookkeeper
Schultz Property Services
08.2019 - 09.2023
- Oversaw effective cash flow reporting, recorded cash receipts, examined chargebacks, and resolved problems on my own.
- Identified, examined, and fixed billing variations to keep the system current and accurate.
- Contacted clients who had outstanding debts to discuss alternatives for restructuring and to create payment arrangements.
Host, Togo Specialist, Team Lead
Cheddar's Scratch Kitchen
06.2021 - 08.2022
- Answered multiple calls for to-go orders during the workday, explaining menu selections and precisely estimating the time of pickup.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Bachelors of Civil Engineering -
University of Wisconsin - Milwaukee
Milwaukee, WI05.2027
High school diploma -
Tremper High School
Kenosha, WI06.2022
Skills
- Customer service
- Restaurant experience
- Computer literacy
- Multitasking
- Teamwork
- Guest satisfaction
Certification
City of Kenosha Bartender's License, 01/2024-06/2025
Timeline
Bartender
Church and Market (Seasonal)
07.2024 - Current
Server, Barback
Villa D' Carlo
08.2022 - Current
Host, Togo Specialist, Team Lead
Cheddar's Scratch Kitchen
06.2021 - 08.2022
Assistant Bookkeeper
Schultz Property Services
08.2019 - 09.2023
Bachelors of Civil Engineering -
University of Wisconsin - Milwaukee
High school diploma -
Tremper High School
City of Kenosha Bartender's License, 01/2024-06/2025
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