Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Smith

Cheektowaga

Summary

A hardworking and motivated crew member who boasts a solid understanding of operational practices and safety standards. An individual with a strong background in customer service, teamwork, and problem-solving. Consistently recognized for capably comprehending and following detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

9
9
years of professional experience

Work History

Crewmember

Trader Joes
Amherst
02.2016 - Current
  • Accurately cash out customers
  • Stock and organize products
  • Prepare featured foods for the customers and inform them about the product
  • Assist customers when needed
  • Maintain a friendly, safe, and efficient work environment
  • Ability to answer phones with proper etiquette while assisting with any customer questions and/or concerns
  • Data entry: writing accurate orders for sections throughout the store and keeping track of current inventory
  • Lead sections of the store and assign fellow crew members to areas depending on priority
  • Multitasking
  • Provide excellent customer service in any area of the store
  • Train new employees
  • Ability to work in a fast paced environment
  • Ability to complete tasks in a timely manner

Education

Associates Degree - Liberal arts and sciences

Niagara County Community College
Sanborn, NY
12-2025

High school or equivalent -

Amherst Central High School
Amherst, NY
06.2017

Skills

  • Customer service
  • Data entry
  • Inventory management
  • Problem solving
  • Effective communication
  • Time management
  • Employee training
  • Leadership qualities
  • Telephone etiquette
  • Customer engagement
  • Multitasking and organization
  • Safety
  • Teamwork and collaboration
  • Sales support
  • Creativity and innovation
  • Stock management
  • Inventory restocking
  • Product promotion
  • Quality control checks
  • Valid Driver's license
  • Basic math
  • Product knowledge
  • Task prioritization
  • Willingness to learn
  • Order management

Timeline

Crewmember

Trader Joes
02.2016 - Current

Associates Degree - Liberal arts and sciences

Niagara County Community College

High school or equivalent -

Amherst Central High School

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