Marissa Solomon
Folgers Coffee
New Orleans,LA
2022
years of professional experience
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Work History
Cook
- Prepared and cooked menu items according to standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen areas, adhering to safety standards.
- Operated kitchen equipment, including grills, fryers, and ovens efficiently.
- Collaborated with team members to ensure timely food preparation and service delivery.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Followed food safety regulations to minimize risks of contamination or spoilage.
- Trained new staff on proper cooking techniques and company protocols.
- Implemented process improvements to enhance kitchen workflow and reduce waiting times.
Shift Leader
- Guided team towards meeting operational standards and delivering outstanding customer service.
- Instructed newcomers on corporate policies, procedures, and safety measures.
- Monitored stock levels and facilitated supply orders to ensure kitchen efficiency.
- Launched training programs enhancing team productivity.
- Addressed customer concerns promptly, boosting satisfaction and loyalty.
- Facilitated team meetings to relay objectives, gather feedback, and inspire staff.
- Oriented new staff and assigned daily tasks.
- Kept workspace clean and safe, ensuring compliance with safety protocols.
- Accurately processed transactions using POS systems.
- Managed cash handling operations, ensuring record accuracy and reducing discrepancies.
- Handled customer complaints and provided effective solutions.
- Conducted food quality checks for health regulation compliance.
- Scheduled shifts to balance labor costs and maintain service.
- Oversaw shift operations, allocating resources and monitoring performance.
- Managed inventory and procurement to maintain adequate supply levels.
- Acted as liaison for upper management, communicating operational insights.
- Mediated team conflicts, maintaining professional relationships.
- Continued training for new recruits, nurturing a growth-oriented team culture.
- Fostered clear communication among staff through open dialogue.
Scanner
- Operated handheld scanners to accurately record inventory data.
- Conducted physical counts of merchandise, ensuring precision in stock levels.
- Assisted in training new team members on scanning procedures and safety protocols.
- Collaborated with team to efficiently complete inventory audits within tight deadlines.
- Maintained organization of scanning equipment and ensured optimal functionality.
- Implemented best practices for inventory management, enhancing overall accuracy.
- Communicated discrepancies in inventory data to supervisors for timely resolution.
- Provided access to records for digital and non-digital storage and retrieval.
Cook
- Prepared and cooked menu items following established recipes and quality standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment, including grills, fryers, and ovens, safely and efficiently.
- Assisted in training new staff on food safety protocols and cooking techniques.
- Implemented waste reduction practices to enhance sustainability in food preparation processes.
- Monitored inventory levels and restocked supplies to maintain operational efficiency.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Provided excellent customer service by addressing inquiries and ensuring satisfaction with meals.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Packer
2 Years 2 Months- Operated packaging machinery to ensure efficient coffee packing processes.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to streamline workflow and enhance productivity.
- Maintained cleanliness and organization of work area for safety compliance.
- Assisted in training new employees on packing procedures and equipment usage.
- Implemented process improvements that reduced downtime during shifts.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Ensured timely completion of packaging orders to meet production deadlines.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Improved team collaboration through effective communication and coordination with coworkers.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Maintained inventory accuracy, conducting regular stock checks and updating records.
Cashier
2 Years 6 Months- Processed customer transactions with point-of-sale systems efficiently.
- Provided support to customers by addressing inquiries and resolving issues.
- Maintained organized and clean workstations and dining areas.
- Assisted in training new cashiers on operational procedures.
- Collaborated with team members to fulfill orders promptly during busy hours.
- Operated cash register for cash and credit card transactions accurately.
- Worked flexible shifts to accommodate business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers with returns, refunds, and transaction issues.
Education
CMA - Nursing
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Cleaning and sanitizing
Team collaboration
Money handling
Customer service excellence
Reliability and punctuality
Cash handling and management
Accomplishments
BLS certification
Timeline
Packer
Folgers Coffee
06.2019 - 08.2021Read More
Cashier
Burger King
03.2010 - 09.2012Read More
Cook
Taco Bell
Read More
Shift Leader
McDonald's
Read More
Scanner
RGIS Inventory
Read More
Cook
McDonald's
Read More
Advance Nursing School
CMA from Nursing
Read More
Stream High School
High School Diploma
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