Team Lead with over 7 years experience in sales and Veterinary Science. Leading with empathy and compassion giving the ability to adapt and problem solve accordingly. Result oriented, and dependable as a Leader and team player.
Served as point of contact between clients, clinic staff and administrative associates. Collaborated with in-clinic team to prioritize customer concerns, and provided creative solutions to continuosly improve customer relations. Facilitated daily staff meetings to ensure in-clinic team collaborated effortlessly throughout the day. Answered phone calls and emails, whilst maintaining communication with our Telehealth team. Organized patient medical records as well as managing daily facilities to ensure customer satisfaction.
Dog walker throughout various parts of Brooklyn, including pick-up and drop-off services for 15 dogs daily, whilst ensuring their safety in my care. Responsibilities included keeping animals clean and safe, feeding (dietary restrictions accommodated), providing water, and also administering medications upon request.
Active sales floor worker in charge of assisting customers with their inquiries and purchases. Specialized in Bedroom and Living room renovations through the use of extensive product knowledge. Increased sales in specialized departments, whilst maintaining clean facilities.