Summary
Overview
Work History
Education
Skills
Certification
Diamontologist
Timeline
Generic

Marissa Stone

Terre Haute,IN

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Along with being an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

3rd Key Holder

Kay Jewelers
09.2019 - Current
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Sales Associate

JCPenney
07.2017 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

No Degree - Dental Hygiene

Indiana State University
Terre Haute, IN

High School Diploma -

Terre Haute North Vigo High School
Terre Haute, IN
05.2019

Skills

  • Cash Handling
  • Safety Enforcement
  • Resource Management
  • Resource Allocation
  • Team Training
  • Inventory Monitoring
  • Customer Service
  • Store Operations Oversight
  • Product Ordering
  • Front-End Operations
  • Employee Oversight
  • Sales Coaching

Certification

  • Certified Diamontologist , Kay Jewelers - 1 year

Diamontologist

A Diamontologist goes through an 8 part course, studying every aspect of diamonds and colored gemstones. Throughout the course it goes over the make of the diamond all the way to responsible sourcing of the diamonds. Along with learning diamonds and gemstones the course also takes you through best practices of selling the diamonds and gemstones.

Timeline

3rd Key Holder

Kay Jewelers
09.2019 - Current

Sales Associate

JCPenney
07.2017 - 09.2019

No Degree - Dental Hygiene

Indiana State University

High School Diploma -

Terre Haute North Vigo High School

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Marissa Stone