Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Glupker

South Bend,IN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

3rd Key Holder

Belmont Beverage
SOUTH BEND, IN
04.2023 - Current
  • Monitored cash register transactions to ensure accuracy of payments received from customers.
  • Trained new employees on company policies, procedures, and processes.
  • Performed daily opening and closing procedures of the store.
  • Verified that all merchandise was properly tagged, priced, and displayed on shelves or racks.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.

Housekeeper

indiana center for recovery
Mishawaka, IN
11.2022 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Inspected guest rooms after cleaning to ensure they were presentable.

Cashier

Mega Liquors
SOUTH BEND, IN
06.2019 - 01.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.

Cashier/Assistant Manager

Flemming Brothers Oil (Shell Gas Station)
Benton Harbor, MI
04.2012 - 05.2019
  • Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
  • Maintained accurate records of financial transactions using POS systems or manual registers.
  • Participated in meetings with other managers to discuss operational plans or initiatives.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Ensured compliance with relevant laws and regulations related to cash handling operations.
  • Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
  • Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
  • Processed payments from customers using various payment methods such as credit cards or cash.

Education

GED -

Hartford Adult Education
Benton Harbor, MI
10-2012

Skills

  • Store maintenance
  • Strong leadership
  • Staff Oversight
  • Customer Service Management
  • Inventory Monitoring
  • Task Delegation
  • Cash Handling
  • Employee Scheduling
  • Store operations oversight
  • Workplace Safety
  • Customer Service
  • Sales Coaching
  • Bank Deposits
  • Cash Handling Accuracy

Timeline

3rd Key Holder

Belmont Beverage
04.2023 - Current

Housekeeper

indiana center for recovery
11.2022 - Current

Cashier

Mega Liquors
06.2019 - 01.2023

Cashier/Assistant Manager

Flemming Brothers Oil (Shell Gas Station)
04.2012 - 05.2019

GED -

Hartford Adult Education

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Nicole Glupker