Nikole Sams
Houston
Summary
Professional retail leader with comprehensive experience in store operations and team management. Proven track record in driving sales, enhancing customer experiences, and ensuring operational excellence. Recognized for strong team collaboration, adaptability, and achieving results. Skilled in inventory management, merchandising, and providing exceptional customer service. Reliable and flexible in meeting changing needs and priorities.
Overview
14
14
years of professional experience
Work History
3rd Key Holder
Sherwin Williams
10.2019 - Current
- Manage inventory levels effectively, conduct regular stock checks, and coordinate replenishment orders to maintain adequate product availability.
- Provides leadership and support to sales associates, fostering a positive work environment and driving team performance to meet and exceed sales target.
- Supervises daily operations of the Sherwin Williams paint stores, ensuring smooth functioning and adherence to company policies
Assistant Manager
U.Y.L Color Supply
03.2018 - 09.2019
- Conduct thorough training sessions for new team members, instilling essential customer service skills and familiarity with store protocols.
- Addressed telephone inquiries promptly and ensured superior service delivery to both customers and colleagues.
- Provide customers with insightful product information, fostering engaging interactions to meet their specific needs effectively.
Education
Bachelor of Business Administration - Human Resources
University of Houston-Victoria
Houston, Texas12.2025
Associates of Science - Art
Lonestar Cyfair
Cypress, Texas05.2023
Skills
- Computer Skills
- Critical Thinking
- Employee Relations
- Training and Development
- Effective delegation
- Store maintenance
- Strong leadership
- Customer service
- Training and mentoring
- Staff training and development
- Team building
- Store operations oversight
Timeline
3rd Key Holder
Sherwin Williams
10.2019 - Current
Assistant Manager
U.Y.L Color Supply
03.2018 - 09.2019
Associates of Science - Art
Lonestar Cyfair
Bachelor of Business Administration - Human Resources
University of Houston-Victoria
Similar Profiles
JA'MARIO WELLSJA'MARIO WELLS
Floorcovering Sales Representative at Sherwin-WilliamsFloorcovering Sales Representative at Sherwin-Williams
Chris Humphrey, MBAChris Humphrey, MBA
National Sales Manager: National Accounts at Sherwin-Williams Consumer Brands GroupNational Sales Manager: National Accounts at Sherwin-Williams Consumer Brands Group
Jessica KulpJessica Kulp
Customer Service at Sherwin WilliamsCustomer Service at Sherwin Williams
Deboyce Ware JrDeboyce Ware Jr
Retail Sales Associate at Sherwin Williams CoRetail Sales Associate at Sherwin Williams Co
Quincy CampbellQuincy Campbell
Medical Assistant at United States NavyMedical Assistant at United States Navy