Tatiyana Simmons
Charleston,SC
Summary
profitability and drive business results. Outgoing Front Office Assistant with 3 years of experience in office and administrative work. Driven and fast-learning individual with exceptional organizational talents and customer service skills. Superior understanding of specific protocols and MS Office suite. Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
3rd Key Holder
Snipes
06.2023 - Current
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
- Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.
Substitute Teacher, K-12
Kelly Services
10.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Housekeeper
MUSC
03.2019 - 12.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Food Lion
06.2017 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
Education
High School Diploma -
Greg Mathis Charter High School
Charleston, SC06.2018
Skills
- Effective Delegation
- Store maintenance
- Customer Service
- Workplace Safety
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Listening Skills
- Problem-solving skills
- Teamwork and Collaboration
- Multi-tasking strength
Timeline
3rd Key Holder
Snipes
06.2023 - Current
Substitute Teacher, K-12
Kelly Services
10.2021 - Current
Housekeeper
MUSC
03.2019 - 12.2019
Cashier
Food Lion
06.2017 - 09.2019
High School Diploma -
Greg Mathis Charter High School
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