Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Strickland

Woodhaven

Summary

Dynamic leader with proven expertise in enhancing customer satisfaction and streamlining operations, honed at McDonald's and Meijers Warehouse. Excels in team leadership, problem-solving, and adaptability, significantly improving service delivery and operational efficiency. Demonstrates exceptional communication and time management skills, driving team performance and achieving goals with a positive, results-oriented approach.

Overview

5
5
years of professional experience

Work History

Manager

McDonald's
06.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Cashier

Sodexo Food Service
09.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Manager

McDonald's
01.2021 - 09.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Auditor

Meijers Warehouse
04.2020 - 06.2021
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.

Education

Woodhaven High School
Woodhaven, Mi

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Task delegation
  • Goal setting
  • Work prioritization
  • Computer skills
  • Teamwork and collaboration
  • Problem resolution
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication

Timeline

Manager

McDonald's
06.2023 - Current

Cashier

Sodexo Food Service
09.2022 - 06.2023

Manager

McDonald's
01.2021 - 09.2022

Auditor

Meijers Warehouse
04.2020 - 06.2021

Woodhaven High School
Marissa Strickland