Marissa Swan-Hanna
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Raymond James
08.2024 - 11.2024
- Temporary position
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted branch manager, financial advisors, and client associates.
- Collected client payments and processed transactions.
- Routed incoming mail and messages to relevant personnel without delay.
Full Time Student
Eastern New Mexico University
08.2023 - 08.2024
Front Desk Receptionist
The Oral Surgery Center of Albuquerque
10.2020 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Dental Assistant
Modern Dentistry
03.2020 - 07.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Bachelor of Arts - Finance
Eastern New Mexico University
Portales, NM12-2024
Associate of Arts - Business Administration
Central New Mexico Community College
Albuquerque, NM12-2022
Del Norte High School
Albuquerque, NM05-2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Attention to Detail
- Business Analytics
- Data Evaluation
- Microsoft Excel proficiency
Timeline
Administrative Assistant
Raymond James
08.2024 - 11.2024
Full Time Student
Eastern New Mexico University
08.2023 - 08.2024
Front Desk Receptionist
The Oral Surgery Center of Albuquerque
10.2020 - 08.2023
Dental Assistant
Modern Dentistry
03.2020 - 07.2020
Bachelor of Arts - Finance
Eastern New Mexico University
Associate of Arts - Business Administration
Central New Mexico Community College
Del Norte High School
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