Marissa Talbot
Buford,GA
Summary
Cordial Patient Access Representative with extensive track record of successfully handling the busiest medical doctor in the practice. serving diverse populations of patients and co-worker. Career-minded and organized professional skillful in maintaining the most efficient patient flow, arranging immediate medical care. Proficient with clinical terminology coupled with proficiency in EClinical software.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant (CMA)
Internal Medicine Associate of Johns Creek (Northside Hospital System)
Suwanee, GA
07.2017 - Current
- Welcomes patients.
- Triaging 20-26 patients daily.
- Administer injectable drugs and vaccines.
- Perform 'point of care' such as EKG, Urinalysis, Pregnancy test, Influenza, SARS, and Mono screening.
- Blood Glucose test, Spirometry, Nebulizer treatment, and Set-up trays for minor procedure.
- Call PT with laboratory/procedure results.
- Calls Pharmacy for prescriptions and medication refills.
- Submit PA and/or generate Appeal Letter for medication or procedure.
- Assist in scheduling and front office tasks when needed.
- Educate patients by providing instructions and information under the direction of the providers.
- Keep supplies ready by inventorying stocks, placing orders.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
- Participate in the onboarding process with the new hire.
Certified Medical Assistant (CMA)
Skylandtrail-Mental Health Facility
Atlanta, GA
03.2011 - 12.2016
- FRONT OFFICE: Greet patients, visitors and employee in a professional and courteous manner
- Managing a multiline telephone system, taking messages and directing calls appropriately
- Confirm reason of visit, collect co-pay and update patient data as needed
- Assist admission department and administrative staff in optimization of daily schedule
- Prepare charts for next day appointment
- Schedule and confirm daily appointments as well as follow-up on missed appts
- Ensuring client services are captured daily in EMR system for billing
- Implemented the Drugs transport accountability to two other residential facility
- Plan and coordinate scheduling with psychiatrists, counselors, NP and outside providers/ specialists
- Create, maintain and file records for non-residential patients
- Assist patients in distress by responding to emergencies in accordance to policy
- Cross train co-worker to perform front and back office as needed
- Perform photocopying, faxing, filing and collating medical information to assist medical records department
- Responsible for Inventory management for clinic and two other residential facility
- Assist HR in annual TB screening for staff
- Collaborated with NP in planning/scheduling annual Influenza vaccination
- Planned and Implemented laboratory supply cost reduction
- Maintain transportation calendar for outside appointments for all patients
- Collaborated with the In-House psychologist in implementing a better system in tracking psychological referral
- Responsible for scheduling ALL outside referrals for four psychiatrist, MD and NP
- BACK OFFICE Assists patient with reporting of medical histories during triage and explains medical procedures as needed
- Assists MD/Nurse Practitioner (NP) in all history and physicals
- Prepare and assist in Gynecological examination
- Performed Phlebotomy, order and package all laboratory specimens for shipment to external laboratories
- Performed 'Point of Care' services such as: GTT, pregnancy test, Urinalysis, rapid Strip test Nebulizer treatment and hem occult
- Collect sample and data for Genetic testing
- Performed long acting therapeutic injection
- Performs EKG tests on all patients
- Read orders from the MD's, review, and document in the medication administration record (MAR)
- Manage clients on Clozaril, blood draw schedule, getting results to the Pharmacy of their choice, notified MD of any issues to ensure patient safety and to ensure that patients receive their medication on time
- Responsible for performing drug and alcohol screening and report to four psychiatrist, NP and Primary Counselors.
Education
Diploma - Medical Assisting
Gwinnett College
Lilburn, GA03-2007
Skills
- Certified Medical Assistant (CMA)
Affiliations
- Deans List
- President Awards
- GPA 3.85
Languages
Tagalog
Professional
Spanish
Limited
Timeline
Certified Medical Assistant (CMA)
Internal Medicine Associate of Johns Creek (Northside Hospital System)
07.2017 - Current
Certified Medical Assistant (CMA)
Skylandtrail-Mental Health Facility
03.2011 - 12.2016
Diploma - Medical Assisting
Gwinnett College
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