ADMINISTRATIVE ASSISTANT & CUSTOMER SERVICE
Overview
Work History
Education
Skills
Volunteer Experience
Timeline

Marissa Taylor

Delmarva Shorebirds (Minor League Baseball)
Fruitland,MD
2
years of professional experience

Proactive and motivated professional with a background in administrative tasks and customer service, consistently delivering exceptional support in fast-paced environments. Known for responsibility and organization, thriving in both individual and team settings while maintaining a friendly and reliable demeanor. Excellent communication skills to enhance the customer experience. Committed to developing positive relationships and providing outstanding service.

Work History

Seasonal Cashier / Concessions Associate

2 Years 5 Months
Delmarva Shorebirds (Minor League Baseball) | 04.2023 - 09.2025
  • Delivered fast, friendly service to ensure positive customer experiences
  • Accurately processed cash and card payments
  • Took food orders and prepared items efficiently
  • Ensured clean, organized, and safe work area to promote operational efficiency
  • Collaborated effectively with team members to enhance workflow to keep lines moving and customers satisfied

Administrative Assistant

2 Months
Veterans OutPost, Inc. | 06.2025 - 08.2025
  • Coordinated sign-in process for summer event, ensuring smooth registration for veterans and families
  • Responsible for ensuring each participant signed a liability waiver and the photo/media release waiver.
  • Assisted with unloading all workout equipment and setting up 6 workout stations for the exercise circuit.
  • Set up the water and snack table for the event participants.

Education

Bachelor of Science - Political Science

Salisbury University | Salisbury, MD | 05-2029

High School Diploma

Parkside High School | Salisbury, MD | 05-2025

Child Development Associate (CDA) Certificate - Early Childhood/Child Development

Parkside High School | Salisbury, MD | 05-2024

Skills

Strong work ethic and integrity
Customer support
Organizing documents
data entry
and filing
Teamwork & Dependability
Multitasking and organization
Strong problem solver
Time management
Effective communication
Quick learner
Microsoft Office & Mac OS
Cash Handling & POS Systems

Volunteer Experience

Leadership, Experience, and Opportunity (LEO) Club - Parkside High School, Salisbury, MD (Nov 2024 - May 2025)

  • Delivered food and supplies through community outreach initiatives to support individuals in need.
  • Engaged in collaborative efforts to enhance team success and prioritize service to the community.
  • Demonstrated self-motivation by consistently completing tasks without supervision.
  • Demonstrated ability to work independently and in team projects.

Volunteer, Eastern Shore Ballet Theatre - Salisbury, MD (Dec 2024)

  • Facilitated performer readiness for events and staff during the live production of "Nutcracker."
  • Coordinated organization of costumes and accessories for efficient access during performances.
  • Ensured a calm environment while providing clear direction to the young performers.

Timeline

Administrative Assistant

Veterans OutPost, Inc.
06.2025 - 08.2025Read More

Seasonal Cashier / Concessions Associate

Delmarva Shorebirds (Minor League Baseball)
04.2023 - 09.2025Read More

Parkside High School

High School Diploma
Read More

Salisbury University

Bachelor of Science from Political Science
Read More

Parkside High School

Child Development Associate (CDA) Certificate from Early Childhood/Child Development
Read More
Marissa Taylor