Marissa TerVeer
Grand Rapids
Summary
Dedicated and empathetic Medical Assistant offering experience in management. My main goal is to continue to grow, learn, and better myself.
Overview
12
12
years of professional experience
Work History
Senior Medical Assistant
Helen DeVos Children's Hospital - Corewell Health
10.2021 - Current
- Assign my team to daily tasks to ensure we run a smooth shift.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Increased clinic productivity by training new medical assistants and RN's in proper techniques and best practices.
- Allergy Injections/Biologic Injections
- Manage inventory for my clinic. I do all the ordering.
- Deal with call-ins and cover the extra tasks if needed or help find coverage.
Lead Medical Assistant
The Cottages Of Martin Lake
01.2019 - 09.2021
- Provided physical support to assist patients with bathing, dressing and toileting.
- Administered medications.
- Documented information in patient's charts
- Wound care
- Assisted in the admission, transfer, or discharge process of patients within the facility.
- Provided emotional support to patients and their families during difficult times.
Team Lead
Green Acres
07.2017 - 01.2019
- Helped with hiring new employees along with the on-boarding process.
- Scheduled staff and their assignments.
- Conducted regular audits to assess operational effectiveness.
- Assisted patients with their ADL's.
CNA
The Medical Team
06.2016 - 06.2017
- Supported daily living activities by serving meals, feeding, bathing, ambulating and much more.
- Conducted glucose monitoring tests as needed fore diabetic patients
- Documented patients care and progress in medical charts.
- Administered medications.
- Cart audits
Shift Manager
Arby's
02.2013 - 06.2016
- Scheduled staff.
- Dealt with call-ins and finding coverage.
- Inventory & audits
- Trained new employees/helped with on-boarding.
- Maintained detailed records of employee attendance,m punctuality and overtime.
Goodwill
Cashier
12.2012 - 12.2013
- Cashier duties.
- Stocked the floor.
- Basic cleaning duties.
- Helped other staff if needed.
Education
No Degree - Medical Assistant
Ross Medical
Muskegon, MI05-2017
No Degree - Phlebotomy
Blue Heron Academy
Grand Rapids, MI09-2015
No Degree - Certified Nursing Assistant
Walker Medical
Grand Rapids12-2012
High School Diploma -
Ashworth High School
Norcross, GA08-2012
Skills
- Audits
- Finding coverage for call-ins
- Ordering office supplies and medications
- Assignments for my team
- Onboarding new staff
- Workqueue knowledge
- Dealing with difficult conversations with staff
Timeline
Senior Medical Assistant
Helen DeVos Children's Hospital - Corewell Health
10.2021 - Current
Lead Medical Assistant
The Cottages Of Martin Lake
01.2019 - 09.2021
Team Lead
Green Acres
07.2017 - 01.2019
CNA
The Medical Team
06.2016 - 06.2017
Shift Manager
Arby's
02.2013 - 06.2016
Goodwill
Cashier
12.2012 - 12.2013
No Degree - Medical Assistant
Ross Medical
No Degree - Phlebotomy
Blue Heron Academy
No Degree - Certified Nursing Assistant
Walker Medical
High School Diploma -
Ashworth High School