Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa TerVeer

Grand Rapids

Summary

Dedicated and empathetic Medical Assistant offering experience in management. My main goal is to continue to grow, learn, and better myself.

Overview

12
12
years of professional experience

Work History

Senior Medical Assistant

Helen DeVos Children's Hospital - Corewell Health
10.2021 - Current
  • Assign my team to daily tasks to ensure we run a smooth shift.
  • Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
  • Increased clinic productivity by training new medical assistants and RN's in proper techniques and best practices.
  • Allergy Injections/Biologic Injections
  • Manage inventory for my clinic. I do all the ordering.
  • Deal with call-ins and cover the extra tasks if needed or help find coverage.

Lead Medical Assistant

The Cottages Of Martin Lake
01.2019 - 09.2021
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Administered medications.
  • Documented information in patient's charts
  • Wound care
  • Assisted in the admission, transfer, or discharge process of patients within the facility.
  • Provided emotional support to patients and their families during difficult times.

Team Lead

Green Acres
07.2017 - 01.2019
  • Helped with hiring new employees along with the on-boarding process.
  • Scheduled staff and their assignments.
  • Conducted regular audits to assess operational effectiveness.
  • Assisted patients with their ADL's.

CNA

The Medical Team
06.2016 - 06.2017
  • Supported daily living activities by serving meals, feeding, bathing, ambulating and much more.
  • Conducted glucose monitoring tests as needed fore diabetic patients
  • Documented patients care and progress in medical charts.
  • Administered medications.
  • Cart audits

Shift Manager

Arby's
02.2013 - 06.2016
  • Scheduled staff.
  • Dealt with call-ins and finding coverage.
  • Inventory & audits
  • Trained new employees/helped with on-boarding.
  • Maintained detailed records of employee attendance,m punctuality and overtime.

Goodwill

Cashier
12.2012 - 12.2013
  • Cashier duties.
  • Stocked the floor.
  • Basic cleaning duties.
  • Helped other staff if needed.

Education

No Degree - Medical Assistant

Ross Medical
Muskegon, MI
05-2017

No Degree - Phlebotomy

Blue Heron Academy
Grand Rapids, MI
09-2015

No Degree - Certified Nursing Assistant

Walker Medical
Grand Rapids
12-2012

High School Diploma -

Ashworth High School
Norcross, GA
08-2012

Skills

  • Audits
  • Finding coverage for call-ins
  • Ordering office supplies and medications
  • Assignments for my team
  • Onboarding new staff
  • Workqueue knowledge
  • Dealing with difficult conversations with staff

Timeline

Senior Medical Assistant

Helen DeVos Children's Hospital - Corewell Health
10.2021 - Current

Lead Medical Assistant

The Cottages Of Martin Lake
01.2019 - 09.2021

Team Lead

Green Acres
07.2017 - 01.2019

CNA

The Medical Team
06.2016 - 06.2017

Shift Manager

Arby's
02.2013 - 06.2016

Goodwill

Cashier
12.2012 - 12.2013

No Degree - Medical Assistant

Ross Medical

No Degree - Phlebotomy

Blue Heron Academy

No Degree - Certified Nursing Assistant

Walker Medical

High School Diploma -

Ashworth High School

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